**Description** SAIC is seeking a Zscaler Engineer to support a mission-critical U.S. government agency in the National Capital Region. This hybrid position involves managing and modernizing enterprise cybersecurity platforms, with a strong focus on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment. The ideal candidate has hands-on experience with Zscaler services (ZIA, ZPA, ZDX) across cloud, network, and identity domains. This role supports operations, troubleshooting, and integration of Zscaler platforms with enterprise systems, while contributing to policy management, Zero Trust initiatives, process automation, and cross-team collaboration. **Key Responsibilities:** · Deploy, configure, and manage Zscaler services (ZIA, ZPA, ZDX) and other security technologies such as EDR, DLP, secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools · Integrate security solutions with Microsoft platforms including Azure AD, Conditional Access, Intune, and Microsoft Defender · Configure and manage policies, SAML integrations, monitoring, and user onboarding for Zscaler platforms · Monitor performance, security events, and traffic flow; troubleshoot connectivity, authentication, and application access issues · Enforce security policies, ensure compliance, and optimize configurations to improve performance and user experience · Respond to ServiceNow tickets, perform health checks, and support upgrades or migrations · Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash) · Collaborate with engineering, operations, and compliance teams to strengthen overall security posture **Qualifications** **Basic Qualifications:** · Bachelor’s degree in Cybersecurity, IT, or related field (or 8+ years of equivalent experience) · Minimum 5 years of cybersecurity experience supporting a broad range of tools across cloud, endpoint, identity, and network security domains · 2+ years of hands-on experience administering Zscaler services (ZIA, ZPA, ZDX), including policy management, SAML integration, and performance monitoring · Practical experience with tools and platforms such as EDR, DLP, secure web gateway, email security, IDPS, firewalls, SIEM, and identity protection solutions · Proficiency in Windows and/or Linux system administration, scripting (e.g., PowerShell, Python, Bash), and integrating cloud-native security technologies · Strong analytical, troubleshooting, and communication skills **Preferred Qualifications:** · Experience in federal or regulated environments · Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture · Exposure to tools such as CrowdStrike, Office 365, Microsoft Defender, and Intune · Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect **Clearance Requirement:** Must be eligible to obtain a U.S. Public Trust Clearance **This hybrid role requires a minimum of three on-site days per week in Washington, DC** Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2509749 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability