This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work within a 12-mile radius of Store #701096 at the following locations:

University Heights Store (701096) 2193 S Taylor Rd, University heights, OH 44118
Shaker Store (701584) 16732 Chagrin Blvd, Shaker Heights, OH 44120 
Richmond Store (701359) 5172 Wilson Mills Road, Richmond Heights, OH 44143
Woodmere Store (701562) 28700 Chagrin Blvd, Woodmere, OH 44122
Mayfield Store (701384) 6262 Mayfield Rd, Mayfield Heights, OH 44124
 

This is a Full Time position. Starting pay is $16.45 per hour.
 

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.