Business Operations Associate

As a key member of the Workplace Solutions Global Operations Business Change Management function, you will provide support and oversight across a number of critical operational areas, including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions.

 

Job Responsibilities

Produce regulatory and business reporting for cross-border management and other areas as requiredAnalyse datasets to generate key insights for business reporting and monitor KPIsPrepare and deliver presentations on key business metricsEscalate anomalies or areas of concern to appropriate business and control partners as requiredSupport in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, designCreate and upkeep procedural documents and work with the team to roll out training programmes and job aidsSchedule and organise meetings, coordinating speakers and preparing agendas and minutes, including  tracking action itemsWork with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practicesLead ad hoc operational issues within the business management function

 

Required Skills, Capabilities and Qualifications

5+ years of professional experience in a similar roleStrong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePointExperience in operations, process managements or related fieldPrior experience in an analytical role, including evidence of producing reporting and presenting data-driven insightsProcess driven with a control mindsetBusiness reporting, data visualization, and presentation skillsStrong organisation and multi-tasking skillsExcellent written and verbal communication and interpersonal skills

 

Preferred Skills, Capabilities and Qualifications

Prior experience and/or knowledge in equity compensationExperience using  JiraExperience with workflow design tools