Business Operations Associate

As a key member of the Workplace Solutions Global Operations Business Change Management function, you will provide support and oversight across a number of critical operational areas, including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions.

 

Job Responsibilities

Produce regulatory and business reporting for cross-border management and other areas as required Analyse datasets to generate key insights for business reporting and monitor KPIs Prepare and deliver presentations on key business metrics Escalate anomalies or areas of concern to appropriate business and control partners as required Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design Create and upkeep procedural documents and work with the team to roll out training programmes and job aids Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including  tracking action items Work with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices Lead ad hoc operational issues within the business management function

 

Required Skills, Capabilities and Qualifications

Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint Experience in operations, process managements or related field Prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights Process driven with a control mindset Business reporting, data visualization, and presentation skills Strong organisation and multi-tasking skills Excellent written and verbal communication and interpersonal skills

 

Preferred Skills, Capabilities and Qualifications

Prior experience and/or knowledge in equity compensation Experience using  Jira Experience with workflow design tools