Workplace Manager Job ID 225938 Posted 23-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Dublin - Dublin - Ireland The Workplace Manager will be expected to manage themselves with all aspects of administrative process at a site level with support from an overarching central management team. In general, the responsibilities will be to carry out the efficient running of the operational and financial, quality health and safety and administrative systems and associated function at site level. This is a key appointment within the contract structure and will require the individual to be a strong leader. The individual will need to demonstrate experience of leadership, management, development of a site on a defined contract, ensuring financial, QSHE and operational commitments are met and exceeded. **Key Responsibilities** + Provide leadership to the site team and ensure that contractual commitments are met and exceeded in line with agreed client SLA’s & KPI’s. + Ensuring business policies and processes are effectively communicated and implemented at site level. + Ensure the provision of healthy and safe working conditions and that both the Client’s and CBRE health and safety policy and process is effectively implemented across both CBRE services and subcontractors activities and are regularly reviewed. This will include keeping logbooks related to tasks up to date and compliant + Ensure optimum staffing structures operate the specified, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. + Ensure site is staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. + Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. + Work with the Client to support the ‘return to site’ planning and the continued development and improvement of the workspace through new initiatives and innovations to help facilitate new, more flexible ways of working. + Development of site financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. + Complete weekly BU Financial Report and Monthly Site Review reports to a high standard and in a timely manner + Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. + Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. + Promoting and maintaining the core Values of CBRE and the Client + Manage holiday, sickness, maintaining the correct and required staff level within the building + Identify needs/assist in arranging training for all team members either on or off site + Attend and participate in any relevant training courses + Management of CAFM System and reporting for site including management and site control of all Helpdesk calls/tickets and the day to day running and tracking of all reactive tasks + Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward + Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. + Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. + Ensuring the cleaning standards to the building are being met and costs controlled in line with budget in conjunction with cleaning team + Prioritising and delegating reactive and planned preventative maintenance tasks to the maintenance team and supply chain partners ensuring optimum levels of service delivery are being achieved. + To manage the delivery of site services including free-issue, stationary and general office services + Other associated tasks as directed by line management + Site Based Role **Accountabilities** + Reporting to CBRE Account Manager + Accountability to the CBRE functional heads, as appropriate. + Accountable day-to-day to the relevant client contacts. + Line management responsibility for site team and indirectly for relevant sub-contractors including adherence to relevant QSHE guidance and legislation. + Financial responsibility for the delivery of planned commitments for the site. **Equal Opportunities** We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)