CBRE Global Workplace Solutions (GWS) works with clients tomake real estate a significant contributor to organizational productivity andperformance. Our account management model is at the heart of our client-centricapproach to delivering integrated real estate solutions. Each client isentrusted with a dedicated leader and is supported by regional and globalresources, demonstrating the industry's most robust platform. CBRE GWS deliversconsistent, measurably superior outcomes for our clients at every stage of thelifecycle, and across industries and geographies. **About the role** Responsible for leading all aspects of day-to-day softservices in pharmaceutical manufacturing environment. These services willinclude Janitorial, dining services and events. Will partner closely with SoftService Manager, contracted vendors, and client QA and facility teams. Thisrole will have a heavy focus on vendor management, ensuring contracts arefulfilled, GMP documentation, work order management and managing correctiveactions associated with deviations. This is a fully onsite role Monday-Friday in Lebanon, IN. **What you’ll do** + In partnership with local management oversees the day-to-day work flow of contracted vendors to ensure deadlines and accurate procedures; resolves client concerns and answers questions regarding policies and procedures. Handles day-to-day issues as they arise. Ability to identify and appropriately bring up sensitive issues. + Provides supervision to contracted vendors for Soft Services for the Lebanon, IN campus. Provides assistance such as technical mentorship, and/or training. May lead project teams and/or plan and supervise assignments. Monitors performance and ensures contract fulfillment. Leads by example and models behaviors that are consistent with the company's values. + Oversees the general administrative tasks of local client services team to ensure deliverables are complete and resources are deployed where needed. + Communicates with client and facility occupants to ensure customer happiness and improve opportunities to expand contract scope. + May be responsible for helping to support local accounting and finance activities including payables, revenue transactions, forecasting and budgeting, in partnership with business operations, division finance and corporate finance. May be responsible for local P&L oversight. + Reviews all vendor work and assures performance in accordance with established client procedures and safety protocols. + Will act as a backup resource to support any function, as required. + Maintains accurate metrics on the performance of maintenance tasks and provide timely reports to management. **What you’ll need** + Bachelor's Degree (BA/BS) preferred or equivalent experience. Minimum of 5 years validated experience. + Soft services vendor management preferred. **About CBRE:** When you join CBRE, you become part of a global leader incommercial real estate and investment services that help businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact! Our collaborative environment is built on our sharedvalues — respect, integrity, service, and excellence — and we value the variedperspectives, backgrounds, and skills of our people. At CBRE, you have theopportunity to chart your own course and realize your full potential! **Disclaimer:** Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the this position is $67,000 annually and the maximum salary for this position is $77,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)