**About this role:** As a CBRE Workplace Experience Manager, you will beresponsible for leading employees that supervise the delivery of workplaceexperience services. Examples of services include Concierge, Reception, Meeting& Event Management, and administrative office duties. This job is part of the Workplace Experience function. Theyare responsible for providing premier customer service to the clients andvisitors of a designated building. **What You’ll Do:** + Provide formal supervision to employees.Supervise the training and development of staff. Conduct performanceevaluations and mentor. Supervise the recruiting and hiring of new employees. + Coordinate and manage the team's daily tasks.Establish work schedules, assign tasks, and cross-train staff. Set and trackstaff and department deadlines. Mentor and coach as needed. + Build and maintain a trusted clientrelationship. Negotiate with clients, partners, and associates to resolveconflicting priorities. + Make sure that the team's support is bothstreamlined and reliable. Suggest process improvement efforts on a regularbasis. Assist with developing strategic solutions. + Assess technological and training needs forWorkplace Experience teams and clients. Always follow safety standards withemployees, clients, and vendors. + Develop vendor partnerships with the intentionof cost saving efforts. Handle negotiations for contract services. Validatethat all vendors have current proof of insurance and contractual documentation. + Lead all aspects of programs run by third partyvendors. This includes food delivery, coordinating events, providingtransportation, or mail distribution. Ensure all invoices for business servicesare billed. + Ensure support provided by the team is efficientand consistent. + Lead by example and model behaviors that areconsistent with CBRE RISE values. Influence parties of shared interests toreach an agreement. + Apply knowledge of own subject area and how ownrigor integrates with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-dayand moderately sophisticated issues which may or may not be evident in existingsystems and processes. **What You’ll Need:** + Bachelor's Degree preferred with 3-5 years ofrelevant experience. In lieu of a degree, a combination of experience andeducation will be considered. + Experience in the areas of staffing, selection,training, development, coaching, mentoring, measuring, appraising, andrewarding performance and retention preferred. + Ability to guide the exchange of sensitive,complicated, and difficult information, convey performance expectations andhandle problems. + Leadership skills to motivate team impact onquality, efficiency, and effectiveness of the job discipline and department. + In-depth knowledge of Microsoft Office products.Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a stronginquisitive mindset. **Why CBRE?** We value a culture of respect, integrity, service andexcellence that crafts our approach to every opportunity! We are guided by theneeds of the cities we inhabit, the communities we build, and the world wethrive in. Competitive pay and benefits including Medical, Dental,Vision, PTO, 401k, and more that start 1st of the month. Internal advancementavailable after 6-month mark. FORTUNE Most Admired Company #1 in real estate for thirdconsecutive year; Ten years in a row on the list. Forbes Named one of the best large employers in America andone of the World's Best Employers! **Disclaimers** Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future. California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Manager position is $112,000 annually, and the maximum is $120,000, with up to 10% Annual Performance Bonus. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)