Job Title

Workplace Agent

Job Description Summary

Are you passionate about delivering exceptional customer experiences? Cushman & Wakefield is seeking a proactive and people-focused Workplace Agent to join our Global Occupier Services team in Perth. This is an exciting entry-level opportunity ideal for someone who enjoys working in dynamic environments, engaging with people, and solving problems on the go.

About the Role
As a Workplace Agent, you’ll be the welcoming face of the office, supporting the smooth day-to-day operation of workplace services including reception, concierge, meeting room coordination, mailroom support, and access management. You’ll play a key role in creating a warm, professional, and efficient experience for all employees, clients, and visitors.

Job Description

Key Responsibilities

Greet and assist employees and visitors with professionalism and warmth

Manage reception duties, access passes, lockers, and general workplace queries

Assist with meeting room bookings, event setups, and AV troubleshooting

Provide timely responses to helpdesk requests and liaise with other workplace teams

Coordinate mail, courier deliveries, and general office consumables

Support site audits, floor walks, and service escalations as needed

Ensure compliance with safety, security, and workplace policies

About You

At least 2 years' experience in a customer-facing or reception-based role

A natural communicator who thrives in service-oriented roles

Well-organised and able to juggle competing priorities

Tech-savvy with intermediate Microsoft Office skills

Friendly, proactive, and solutions-driven

High attention to detail and a professional demeanor

Completion of Year 12; additional qualifications in hospitality or admin a plus

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company

Career development and a promote from within culture

An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”