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Workers Compensation Consultant- Level 1

We’re hiring Workers’ Compensation Consultants! If you have experience handling Workers Compensation claims across Canadian jurisdictions—or background in absence management, leave administration, STD/LTD adjudication—we’d love to have you on our team.

Ideal candidates will bring:Paralegal expertise for handling claims, appeals, and compliance mattersStrong knowledge of workers’ compensation legislation and health & safety standardsProven ability to manage complex claims processes and collaborate with stakeholdersExperience in HR leave programs, disability case management, and policy interpretation

If you are passionate about supporting colleagues through challenging times and ensuring compliance, we want to hear from you!

PRIMARY PURPOSE: To analyze reported less complex workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.Communicates claim action/processing with claimant, client and appropriate medical contact.Ensures claim files are properly documented and claims coding is correct.May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.Maintains professional client relationships.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma required.

Experience

One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.Skills & Knowledge

Skills & Knowledge

Excellent oral and written communication skillsPC literate, including Microsoft Office productsAnalytical and interpretive skillsStrong organizational skillsGood interpersonal skillsAbility to work in a team environmentAbility to meet or exceed Performance Competencies

Job type:

This posting is to create a candidate pool for future opportunities
 

Compensation Information:
Salary Range: $38,000 - $45,000 annually

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.