Partner with customer teams live on Workday to support end users via resolving functional and configuration issues, ensuring data integrity, delivering enhancements, and achieving greater process efficiencies Manage/support Workday system modules and integrations, support semi-annual upgrade processes, and deploy new functionality as approved Facilitate problem solving between customer resources, and subject matter experts/process owners Support transactional and ongoing operational activities like Security administration and loading of data via EIBs Create test scripts, document test scenarios, and perform testing activities of HR systems during semi-annual release upgrades or launch of new features Work effectively to support client satisfaction and success, while growing USTs footprint and reputation Work with internal UST product teams to leverage internal capabilities and accelerators for our customers