**Position Overview** The WMS Support Researcher will provide research support and problem resolution assistance to Supply Chain and Corporate business partners in all distribution centers. Will work with Inventory Control, DC Supply Chain, Allocators and Buyers to research and problem solve issues that impede the flow of merchandise to the Stores. Work closely with internal WMS support team to assist with issue resolution for WMS and other business systems. Must have a strong research skill set and problem-solving ability. Experience in a fast paced, dynamic environment and work independently at the highest level. Ability to work on multiple software applications. Quickly process information and make decisions. Excellent time-management skills with the ability to multi-task. **A Day In The Life** + Respond to Service Now incidents, ensuring detailed notes are added and specific requests are addressed within a timely manner + Conduct research on inventory issues and identify inventory discrepancies + Monitor Team inbox, respond promptly to system alerts, user requests, and reported problems. + Prepare and publish various department reports + Configuration of printers/ locations in WMOS (Warehouse Management System) + Run waves for various DCs on East and West Coasts + Respond to Allocations and Buyers regarding inventory request **You'll Come With** + High school diploma or equivalent + 2-3 years of Logistics and/or Supply Chain related experience + Good communications skills, including written and verbal + Strong critical thinking, decision making, and problem-solving skills + Knowledge in Microsoft Excel, Word, and Outlook + Knowledge using SQL – Oracle + Interaction of multiple supply chain and enterprise systems including: + Manhattan WMOS + MHE (Material Handling Equipment) + Order entry system **Come join our team. You’re going to like it here!** You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. **Min-Mid** $15.60 - $22.00 **Posting Number** R102131 **Location** California-Riverside **Address** 21600 Cactus Avenue **Zip Code** 92508 **Pay Rate** Hourly **Career Site Category** Corporate **Position Category** Supply Chain **Job Type** Full-Time **Remote Type** Hybrid **Evergreen** No