Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Position Overview

We are seeking an experienced Senior Windows Engineer to join our Windows Engineering team. The successful candidate will be responsible for developing enterprise Windows standards, creating automation playbooks, and serving as a Level 3 escalation point for complex technical issues. This role focuses on designing solutions and standards that are implemented by Build teams and supporting Operations teams with advanced technical expertise in financial services environments.

Key Responsibilities

Standards & Architecture

Design and develop enterprise Windows infrastructure standards and best practicesCreate comprehensive technical documentation and implementation guidelinesDefine security baselines and configuration standards for Windows environmentsCollaborate with enterprise architecture teams on infrastructure roadmap planning

Automation & Playbook Development

Develop and maintain advanced PowerShell scripts and modules for standardized automationDesign and create Ansible playbooks for Windows environment automation to be executed by Build teamsBuild reusable automation frameworks and templates for OS deployment and configurationCreate infrastructure-as-code standards and provide guidance to implementation teams

Level 3 Technical Support & Escalation

Serve as subject matter expert for complex Windows infrastructure issues escalated from Operations teamsProvide advanced troubleshooting and root cause analysis for critical incidentsDevelop solutions for recurring operational challenges and performance issuesMentor and provide technical guidance to Level 1 and Level 2 support staff

Security & Compliance

Partner with Enterprise Protect team to develop security standards, frameworks, and hardening baselines appropriate for financial services environmentsCollaborate on compliance guidelines and configuration standards for industry regulations (SOX, PCI-DSS, etc.)Establish patch management standards and procedures for operational teams to executeProvide technical guidance to implementation teams on security standard deployment

Collaboration & Leadership

Partner with Build teams to ensure successful implementation of automation playbooks and standardsCollaborate with Operations teams to understand operational challenges and develop solutionsWork with cross-functional teams including network, security, and application teams on standards alignmentProvide technical mentorship and knowledge transfer to implementation and operations teamsParticipate in change advisory boards and technical design reviewsDocument standards, procedures, and troubleshooting guides for operational teams

Required Qualifications

Technical Skills

Windows Expertise: 5+ years of experience with Windows Server (2016/2019/2022)Group Policy: Strong understanding of Group Policy Objects (GPOs) with experience creating, managing, and troubleshooting complex policy implementationsWindows Clustering: Experience with Windows Server failover clustering deployments including MS SQL Server clustersSAN Storage: Understanding of Storage Area Network (SAN) concepts with hands-on experience implementing SAN solutions in both bare metal and virtualized Windows environmentsAutomation: Advanced proficiency in Ansible for Windows automation and configuration managementHPSA/DCA: Experience with HP Server Automation (HPSA) or Data Center Automation (DCA) is highly desiredScripting: Expert-level PowerShell scripting skills with experience in complex automation scenariosDeployment Standards: Experience designing OS deployment standards and automation frameworks for implementation by other teamsEscalation Support: Experience providing Level 3 technical support and complex issue resolutionVirtualization: Experience with VMware vSphere, Hyper-V, or other virtualization platformsSecurity: Knowledge of Windows security frameworks, hardening standards, and security tools

Industry Experience

Financial Services: Minimum 3 years of experience in financial industry IT environmentsCompliance: Understanding of financial industry regulations (SOX, PCI-DSS, etc.)Risk Management: Experience with change management processes and risk assessment procedures

Professional Skills

Best Practices: Demonstrated knowledge of ITIL, infrastructure best practices, and enterprise architecture principlesTeam Collaboration: Proven ability to work effectively in team environments and mentor junior staffProblem Solving: Strong analytical and troubleshooting skills with attention to detailCommunication: Excellent verbal and written communication skills

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, or related fieldMicrosoft certifications (MCSA, MCSE, or equivalent)Experience with cloud platforms (Azure, AWS) and hybrid environmentsKnowledge of container technologies (Docker, Kubernetes)Understanding of network protocols and Active Directory services

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet