Join our dynamic Wholesale Lending Services team, where you’ll help shape the future of risk and control management. We work together to deliver best-in-class lending solutions and support our clients’ success in a fast-paced, collaborative environment.

 

As an Associate – Wholesale Lending Services (WLS) Control Manager in Commercial Banking, you play a key role in safeguarding our business by identifying, evaluating, and mitigating operational, regulatory, and reputational risks. You’ll partner with stakeholders across the firm to drive a proactive risk and control culture, ensuring our processes remain robust and effective. Your work helps us meet client commitments and supports strategic priorities in an ever-evolving global landscape.

Job Responsibilities

Evaluate and analyze the end-to-end risk and control environment to identify gaps and determine root causes of control breaksEnsure controls are properly designed, operating effectively, and support a proactive risk and control culturePerform ongoing analysis of program-related data and develop ad-hoc reports to support business strategiesAssist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep divesPartner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programsSupport control committees, risk mitigation efforts, key risk indicator tracking, and control design and effectiveness evaluation/testingPerform action plan validation testing and support Quality Assurance and CORE testing to meet control objectivesCollaborate with business partners to create best practice solutions and drive process and control enhancementsProvide expertise in risk/controls and support the development of corrective action plans

Required Qualifications, Capabilities, and Skills

Bachelor’s degree or equivalent experienceExperience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business functionProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)Strong influencing skills and ability to build effective partnerships across businessesExcellent written and verbal communication skills, with the ability to influence business leadersSolid critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and draw conclusionsFlexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment

Preferred Qualifications, Capabilities, and Skills

Commercial Banking business knowledge and understanding of relevant regulationsStrong interpersonal, collaboration, and relationship-building skillsAbility to work autonomously to drive change and manage competing prioritiesSkilled in making informed decisions, influencing stakeholders, and justifying decision-making