Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

As part of the Weekend working team you will support strong service delivery through proactively working on order fulfilment, customer collaboration and network & logistics including stock deployment – supporting operational delivery of up to 16k orders annually, 15% of UK annual turn over.

Working in a dynamic environment, you will ensure timely and accurate execution of operational tasks to facilitate effective decision-making and seamless progress through our supply chain processes. This includes managing the complete order lifecycle from receipt to delivery, optimizing order fulfilment processes, and enhancing route-to-market and operational efficiencies within stock deployment, transport and warehousing functions.

With a growth mindset you will work to improve availability, KPIs, cost, efficiency and service as well as supporting best practice across people, processes, and tools to deliver improved performance (CI). 

How you will contribute

You will:

You will ensure business continuity through weekend working practises to deliver business KPI’s (service 97.5%+, commercial targets, vehicle utilisation, case pick etc) through balancing supply constraints through to outbound delivery, ensuring optimal efficiency.

Working across Order fulfilment, Customer collaboration and Logistics you will work as part of a team responsible for E2E operational delivery, whilst balancing business requirements and priorities across departments. You will work flexibly between the below departments (not all at the same time). 

Logistics: Ensure efficient transmission of customer orders to warehouse and transport management systems, adhering to lead times and deadlines. As a central point of contact across the network (incl. factory, warehouse, co-packing, co-manufacturers) the role is accountable for capacity management in our warehouses. Additionally, the role manages proactive and cost-efficient stock deployment between DC’s based on customer demand, minimizing stock movements and to protect service. 

Order Fulfilment: You will work to ensure optimal product availability to fulfil customer orders in consideration of allocations, lead times, customer and audit requirements. With information provided by demand management, you will be accountable for effective allocation decisions in periods of supply constraint and a point of escalation for operational issues impacting service and cost.   

Customer Collaboration: Ensure accurate order placement, stock confirmation and planning ensuring process conformance and timeliness to support supply chain efficiencies. Managing bespoke customer requirements including load building, alongside effective communication to optimise on shelf availability for customers. Central POC for external customers 

You will play a key role in contingency processes; ensuring all issues are escalated efficiently to drive resolution and manage effective communication plans to stakeholders.  

You will build effective collaborative relationships with internal and external stakeholders including Customer Collaboration, Demand & Fulfilment, Manufacturing, Hauliers and Warehouses. 

Support the business agenda for the Continuous Improvement, aligned to CS&L priorities whilst ensuring compliance of processes with internal and external standards. 

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Strong numerical, analytical and logical reasoning skills

Problem solving ability to drive quick and effective resolution

Ability to work independently, under pressure to strict deadlines.

Agility to navigate ambiguity, prioritise and make decisions supporting business needs.

Strong communication skills internally and externally.

Good knowledge of FMCG supply chain & logistics processes

High-level of SAP competence (preferred)

Microsoft office applications including excel.

Experience in logistics environment including transport, warehousing and systems (preferred).

More about this role

What you need to know about this position:

**Weekend working including Friday and Monday**

28.8 hours – Friday to Monday – working hours may vary between 7am and 5pm

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Hybrid working – Friday and Monday onsite in Bournville. Saturday and Sunday option to Work from Home

Travel requirements:

N/A

Work schedule:

100%

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Order Management (OTB)

Customer Service & Logistics