Join J.P. Morgan, a global leader in financial services, and make your mark in our Asset & Wealth Management division. Unlock your potential by contributing to our quality control initiatives and driving process improvements.

As a Quality Control Team Lead in the Credit Operations group within J.P. Morgan Asset & Wealth Management, you will play a crucial role in reviewing the quality of operations work for compliance with procedural and regulatory requirements. You will identify patterns and trends, address root causes, and ensure corrections are made, contributing to the continuous improvement of our processes.

Job Responsibilities:

Perform quality review and audit of credit facilities in compliance with Standard Operating Procedures. Suggest process and procedure improvements based on quality review findings. Participate in quality improvement projects and offer suggestions for process enhancements. Maintain a risk and controls mindset, challenging the status quo and identifying process efficiencies. Communicate and escalate discrepancies to Credit Services management for resolution. Assist with additional responsibilities as assigned by management, including process transfers and partner communications.

Required qualifications, capabilities, and skills:

Bachelor's degree with at least four years of experience in a related position. Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization. Strong organizational and interpersonal skills, highly detailed and results-oriented. Strong verbal and written communication, as well as analytic skills. Self-motivated and able to work independently, multi-task, and reprioritize work. Ability to interact with varying levels throughout the organization.

Preferred qualifications, capabilities, and skills:

Prior exposure to traditional credit and/or mortgage products. Knowledge in data mining and use of MS Office applications.