Location: Northbrook, IL
Compensation: $32.00 – $50.00 per hour + Team Performance Bonus + Full Benefits
No relocation / No Sponsorship
Are you a highly motivated and client-focused individual with a strong understanding of investment products? We're seeking a Wealth Management Client Associate to provide exceptional service and operational support to our Financial Advisors (FAs) and their clients. If you're a proactive problem-solver who thrives in a fast-paced environment and possesses the required FINRA licenses, we encourage you to apply!
In this role, you'll be the primary point of contact for client service needs, ensuring a seamless and positive experience. You'll play a crucial part in supporting our enterprise strategic objectives, upholding operational excellence, and advocating for our clients.
Responsibilities: Deliver outstanding client service by educating clients on all banking services and offerings. Ensure the timeliness, accuracy, and completeness of client materials and meticulously follow up on all client and FA requests. Assist in aligning practices with bank policies and procedures to support operational excellence, protect clients, and manage risk effectively. Identify opportunities to deepen and maintain client relationships by promoting banking offerings and integrating them into day-to-day practices, while communicating insights to the FA. Support daily team activities, including covering roles during absences or peak seasons, always leading with a client-first mindset. Required Qualifications: MUST HAVE active FINRA SIE, Series 7, and 63/65 or 66 licenses. Must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support. SAFE Act Registration and ADV-2B required. Maintain at least one firm-approved designation. Advanced industry knowledge and understanding of investment products. Desired Qualifications: Energetic, self-motivated, coachable, and flexible in thought. Enjoys a fast-paced environment with evolving responsibilities. Detail-oriented with a commitment to client experience excellence. Invested in personal development. Ability to work quickly to fulfill client needs and deliver complex solutions. Comfortable with frequent communication and exercising an abundance of discretion with sensitive information. Experience with Microsoft Word, Excel, and PowerPoint; Salesforce experience is a plus. Strong verbal and written communication skills. Industry experience. Strong leadership abilities. Strong analytical skills with the ability to identify trends, root causes, and effects, and implement improved processes to increase growth and mitigate risk. Key Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications