Our client, a leader in the recreational marine and mobile industries, is seeking a Warranty Technician to join their team. As a Warranty Technician, you will be part of the Customer Support and Technical Support teams, supporting warranty claims processing and customer service. The ideal candidate will have strong communication skills, independence, and a proactive approach, which will align successfully in the organization. **Job Title:** Warranty Technician **Location: Lowell, MI** **Pay Range:** $26.86 per hour **Shift:** Days (40 hours) **What's the Job?** + Review and understand warranty contracts and terms to ensure accurate processing + Provide warranty support to channel partners, consumers, and internal teams + Vet and process warranty claims efficiently and accurately + Maintain detailed records of all warranty claims and RMAs in Salesforce CRM + Collaborate with cross-functional teams such as Customer Service, Engineering, and Quality Assurance **What's Needed?** + Minimum of two years of experience in a contact center or similar environment + Strong interpersonal and communication skills across all organizational levels + Experience with ERP or CRM tools, preferably Oracle and Salesforce, is desirable + Ability to work independently and manage workload effectively + Experience in the Marine or RV industry is highly valued **What's in it for me?** + Opportunity to work with a global leader in marine and mobile technology + Engage in a role that promotes professional growth and development + Work in a collaborative and innovative environment + Hybrid work schedule supporting work-life balance + Be part of a dedicated team committed to excellence **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.