The Warranty Specialist is responsible for performing day-to-day warranty processing and administrative tasks related to fleet equipment. This role follows established policies, procedures, and manufacturer guidelines to identify, submit, track, and document warranty claims accurately and within required timeframes. The position works closely with maintenance personnel, vendors, and multiple business units to support timely warranty recovery and compliance.

 

***FULLY REMOTE POSITION***

Benefits:

• 15 days of paid time off

• Competitive medical, dental, and vision plan options

• Health Savings Account with employer match option

• Paid Parental Leave

• 401(k) with an employer match up to 4%

• Supplemental health plans through Aflac

• Employer paid basic life insurance

• Employee paid short-term disability option

• Employer-paid long-term disability

• Mental health support through Employee Assistance Program

• 7 paid holidays annually

Key ResponsibilitiesPerform daily review of maintenance records, work orders, and repair activity to identify potential warranty claims.Prepare, submit, and track warranty claims in accordance with GFL policies and manufacturer requirements.Maintain accurate and complete warranty documentation, including claim details, supporting materials, and correspondence.Enter and update warranty information in the Company’s maintenance system (M5) and other required tracking tools.Use multiple OEM and manufacturer warranty systems to process and monitor claim status.Update and maintain tracking logs using Google Sheets to monitor deadlines, approvals, and resolutions.Follow up with vendors, manufacturers, and internal teams to obtain required information and ensure timely claim completion.Communicate claim status updates to appropriate stakeholders as needed.Perform work in a fast-paced environment while meeting strict submission and follow-up deadlines.Adhere to established processes, workflows, and standard operating procedures related to warranty administration.Perform other related administrative duties as assigned.

Knowledge, Skills & Competencies
Technical Skills:Proficiency in Google Sheets and other Google Workspace tools.

Behavioral CompetenciesCollaboration, problem-solving, communication.Strong organizational skills and attention to detail.Ability to work effectively with multiple business units.

RequirementsMinimum of one (1) year of experience working with fleet parts, heavy-duty equipment, and/or diesel or CNG trucks.Basic working knowledge of truck systems, including aftertreatment, cooling systems, hydraulics, and related components.

Interfaces & Stakeholders

Collaborates with vendors, manufacturers, and internal teams among multiple business units

Physical Demands

Must be able to remain in a stationary position for 75% of the workday.

Occasional walking, standing, and ability to move around the office.

Use of hands for typing, data entry, grasping, pinching, and operating standard office equipment

Occasionally lift and carry up to 10 pounds

Working Conditions & Travel

Office work environment

Travel is not required

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

 

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.