Summary Job title: Warehouse Manager Job ID: null Department: Roanoke - CED Location: null-null Description Summary: The Warehouse Manager is responsible for overseeing all warehouse operations to ensure safe, accurate, and efficient receiving, storage, order fulfillment, and delivery support within a fast-paced electrical distribution environment. This role drives operational excellence, inventory accuracy, team leadership, and customer satisfaction while maintaining a culture centered on service, integrity, and reliability. Key Responsibilities: Warehouse Operations + Oversee daily warehouse operations including receiving, stocking, picking, packing, staging, and shipping. + Ensure accurate and timely fulfillment of customer orders, transfers, and will-call pickups. + Maintain high standards for organization, cleanliness, and safety throughout the facility. + Implement and enforce standard operating procedures to improve efficiency and minimize errors. Inventory Management + Maintain inventory accuracy through cycle counts, audits, and proper receiving procedures. + Investigate and resolve inventory discrepancies, damaged goods, and return-to-vendor issues. + Coordinate with purchasing and sales teams to manage stock levels and optimize inventory turns. + Monitor slow-moving, obsolete, and excess inventory. Team Leadership & Development + Recruit, train, and supervise warehouse associates and drivers. + Set clear performance expectations and hold team members accountable. + Foster a culture of teamwork, safety, professionalism, and continuous improvement. + Conduct regular performance reviews and provide coaching and development. Safety & Compliance + Enforce OSHA regulations and company safety policies. + Lead safety meetings and ensure proper use of equipment (forklifts, pallet jacks, etc.). + Maintain compliance with DOT regulations where applicable. + Ensure proper handling and storage of electrical materials and hazardous items. Customer & Sales Support + Collaborate with inside and outside sales teams to meet customer delivery expectations. + Ensure timely and accurate job staging for contractor pickups and deliveries. + Support customer service initiatives that enhance the branch’s reputation for reliability. + Process Improvement + Identify workflow inefficiencies and implement improvements. + Monitor warehouse KPIs (order accuracy, fill rate, on-time shipments, productivity). + Support branch leadership in cost control initiatives related to freight, labor, and inventory shrink. Reports to: Profit Center Manager Minimum Qualifications: Qualifications • 2+ years of supervisory or management experience. • Strong understanding of inventory control processes and warehouse best practices. • Forklift certification (or ability to obtain). • High level of comfort with technology and the ability to quickly adapt to and master internal software and point-of-sale systems. • Strong leadership, organizational, and communication skills. Core Competencies • Service Orientation: Committed to delivering dependable support to customers and the sales team. • Integrity: Upholds high ethical standards in inventory control, safety, and team leadership. • Reliability: Ensures consistent execution of operational standards and commitments. • Accountability: Takes ownership of warehouse performance and results. • Team Leadership: Builds and develops a high-performing, cohesive warehouse team. Preferred Qualifications: + College Degree or 4 years of relevant work experience + Two or more years’ experience leading a team + Electrical Distribution or similar Wholesale Distribution experience + Experience recruiting, hiring, training, and mentoring employees Working Conditions: + Work is performed primarily in a warehouse environment with regular exposure to varying temperatures due to limited or no climate control. The facility may experience hot conditions in the summer and cold conditions in the winter. + Frequent exposure to outdoor weather conditions while overseeing loading/unloading operations, deliveries, and yard activities. + Regular operation of warehouse equipment including forklifts, pallet jacks, and other material-handling machinery. + Moderate to high noise levels consistent with an active warehouse setting. + Physical demands include standing, walking, bending, climbing, and lifting materials up to 50 lbs on a regular basis. Supervisory Responsibilities: No Essential Job Functions: + Represent CED in a professional and appropriate manner + Oversee and contribute to all warehouse functions and dispatch delivery drivers + Ensure the smooth and accurate flow of material as it arrives at, and is assembled to leave, our facility + Communicate and help reconcile stock accuracy variances + Supervise all warehouse activities to ensure they are carried out safely + Lead employees to succeed in daily tasks and maximizing long-term career goals + Periodic evaluation of current processes and determine areas for improvement + Accurately process and secure related documentation + Champion team objectives and priorities as determined by the Profit Center Manager CED is an Equal Opportunity Employer - Disability | Veteran Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Teledoc