AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We're seeking a strategic Warehouse Manager to join our growing team and revolutionize the way we fulfill cloud computing hardware and infrastructure. In this role, you'll be a key decision-maker, applying your expertise in supply chain management and project management to optimize our logistics processes. You'll leverage automation and data analysis to develop innovative solutions that enhance efficiency, reduce transit times, and empower our global fulfillment network.


Key job responsibilities
Key job responsibilities
• Drive vendor operational excellence across end-to-end warehousing workflow
• Develop and optimize KPIs, mechanisms and dashboards to track warehousing performance
• Manage escalations promptly through Root Cause Corrective Action (RCCA) identification and effective communication
• Analyze operational data to improve service levels, efficiency, and process flows

Tactical/Strategic Activities:
• Align business priorities with stakeholders and senior leaders to develop operational strategy and objectives
• Develop and drive cross-functional projects to improve supply chain efficiency and cost structure
• Design and implement scalable processes, tools and frameworks to create force multiplication
• Lead business reviews with vendors and stakeholders to drive accountability and continuous improvement
• Establish warehouse processes and standards aligned with industry best practices
• Drive continuous improvement initiatives and explore new technologies to streamline operations
• Automate dashboards, reporting, and operational workflows
• Mitigate operational risk and develop Business Continuity Planning (BCP) roadmap

A day in the life
You'll be a strategic problem-solver, leveraging data and automation to optimize how we deliver cloud hardware and infrastructure. Your day-to-day will be a blend of:

- Strategic Planning: Analyze current processes to identify areas for improvement in efficiency, cost, and speed.
- Project Leadership: Lead cross-functional teams (internal & external) to implement best practices and innovative fulfillment solutions.
- Data Analysis & Communication: Translate complex logistics data into actionable strategies.

You'll be solving problems for:

- Supply Managers, Manufacturing, Hardware Engineering, Data Centers, Cloud Service Providers
- Spearhead the escalation process for critical cloud hardware and infrastructure shipments.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.