Warehouse & Mailroom Supervisor-Brecksville Job ID 217815 Posted 01-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Building Management, Engineering/Maintenance Location(s) Brecksville - Ohio - United States of America, Cleveland - Ohio - United States of America Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. JOB SUMMARY The purpose of this position is to manage the Warehouse Operations: shipping/receiving, storing, and issuing materials, equipment and/or other items from stockroom, warehouse, or storage yard. Responsible for the safe receipt, storage, retrieval and timely dispatch of goods. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains receiving, warehousing, and/or distribution operations by initiating, coordinating, and enforcing program, operational, and/or personnel policies and procedures. Acts as liaison with business leaders, department managers and other internal and external clients to forecast workload demand, project deliverables and resolve any conflicting priorities. Manages, plans, coordinates, inbound/outbound receiving schedules and oversees the workload, deadlines and day-to-day activities of the warehouse team to ensure effective delivery of services. Determines proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities. Controls inventory levels by conducting physical counts; reconciling with data storage system. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. May maintain records on the use and/or damage of stock or stock handling equipment. May perform other duties as assigned or requested by management. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE High School diploma or GED (General Education Degree) equivalent required. Bachelor's degree preferred. Minimum of 3 years related work experience in warehouse, shipping and receiving. Previous Supervisory related work experience in warehouse, shipping and receiving. CERTIFICATES and/or LICENSES Certified forklift operating license required. COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and ABILITIES Ability to lead and motivate others and to perform associated paperwork. Working knowledge of warehousing operations. Ability to use computer system to record materials received and shipped. Knowledge of Microsoft Word, Excel, and Outlook. Physical ability to assist with warehouse operations. Able to lift 50 lbs. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Why CBRE? We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity. Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning. Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.” **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)