JOB DESCRIPTION   Job Title: Warehouse Clerk Division: Townsend Tree Service Function: ASC- Supply Chain and Logistics Reports To: Manager Discipline: ASC040- Warehousing Pay Type: Hourly Career Band: (W)- Production/Manual Labor Job Type: Non Exempt EEO Group: Laborer and Helpers Effective: 11/12/2025     Position Summary The Warehouse Clerk is responsible for performing a variety of warehouse duties including receiving, storing, and distributing materials, tools, equipment, and products. This position ensures that inventory levels are accurately maintained and that all warehouse operations are carried out efficiently and safely.   Key Responsibilities Essential Functions   Receiving and Inspection Receive incoming shipments and verify contents against purchase orders or packing lists. Inspect goods for damage, quality, and accuracy. Record all received materials accurately in the inventory system. Report and document any discrepancies or damaged items. Inventory Management Maintain accurate inventory records and perform regular stock counts. Organize and label products for easy retrieval. Update inventory management software with real-time data. Identify and report inventory shortages or overages.   Equipment Operation and Maintenance Operate forklifts, pallet jacks, and other warehouse equipment safely. Conduct pre- and post-operation inspections of equipment. Report any malfunctions or maintenance needs promptly.    Safety and Compliance Follow all warehouse safety protocols and company policies. Maintain a clean, organized, and hazard-free work area. Use proper lifting techniques and wear required personal protective equipment (PPE). Participate in safety training and audits.   Communication and Teamwork Collaborate with coworkers, drivers, and supervisors to coordinate daily operations. Communicate inventory or shipment issues clearly and promptly. Support other warehouse functions as needed to meet operational goals.   Duties may or may not be subject to change   Qualifications Education and Experience High School Diploma or equivalent   Skills and Competencies One (1) year of warehouse experience Excellent communication and people skills Meet all physical requirements of the position. Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations. 18 years of age or older, or 21 if CDL is required. Legally authorized to work in the United States.   Preferred          Familiarity with inventory or warehouse management systems          Forklift Certification   This role is based in an office environment with occasional remote work flexibility. The position may require limited travel.   This job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required for this position. The Townsend Company and its family of companies reserve the right to modify job responsibilities, duties, or schedules as needed to meet business or operational requirements. Accommodation requests will be made as necessary to support individuals with disabilities.   Additionally, this position is subject to pre-employment screening, which may include drug testing and a background check.   Equal Opportunity Employer Statement The Townsend Company and its family of companies are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. Reporting Relationships and Supervisory Responsibilities   Supervision Received: X The position is assigned duties according to specified procedures and receives detailed instructions; work is checked frequently   This position performs a wide variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments   This position typically receives little instruction on day-to-day work and receives general guidance on new assignments   The position establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals; only the final results of work reviewed   This position exercises wide latitude in determining objectives and approaches to critical assignments     Supervision Exercised:   Makes hiring and promotion decisions   Outlines method   Instructs and trains employees   Directs work in progress   Schedules work   Checks or inspects completed work   Assigns duties   Approves work   Plans and sets work priorities   Prepares performance appraisal   Balances work among employees   Takes disciplinary action X No Supervision Exercised           Competencies   N/A: Competency is not required for the position. Basic: Applies competency in simple to somewhat difficult situations; requires close, extensive, and frequent guidance. Intermediate: Applies competency in difficult situations; requires occasional guidance. Advanced: Applies competency in considerably difficult situations; generally requiring little or no guidance. Expert: Applies competency in exceptionally difficult situations; serves as a critical resource and advises others.   Core Competencies:   - 1 - N/A - 2 - Basic - 3 - Intermediate - 4 - Advanced - 5 - Expert Business Fundamentals Financial Analysis Budgeting Business and Strategic Planning   X       Communication Writing Listening Speaking     X     Computer Literacy and Workplace Technology Outlook; Word; Excel Other (PowerPoint, Publisher, One Note, Project) Townsend Applications (e.g., Penta, Teletrac, CSOD)     X     Customer Focus       X   Leadership Strategic Thinking/Vision Influencing/Negotiating External Awareness Risk-Taking   X               - 1 - N/A - 2 - Basic - 3 - Intermediate - 4 - Advanced - 5 - Expert Managing and Developing People Employee Management Employee Development Team Building Conflict Management Managing Change   X       Personal Effectiveness Accountability Initiative Critical Judgment Resilience Time Management Teamwork     X     Project Management Planning and Organizing Analytical Thinking Decision-Making and Problem-Solving Quality Improvement   X         Resource Management Expense Control Profitability   X       Safety Culture and Management       X       Educational Competencies:   - 1 - N/A - 2 - Basic - 3 - Intermediate - 4 - Advanced - 5 - Expert Reasoning     X     Mathematical Skills     X     English Language     X           Physical Requirements and Working Conditions   The working conditions here represent those that an employee must meet to perform the essential functions of this job successfully. Additional or different conditions may be added based on business needs or assignments by management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.     Never 0% Occas. 0-33% Freq. 45-66% Cont. 67-100%     Never 0% Occas. 0-33% Freq. 45-66% Cont. 67-100%   LIFT/CARRY           PUSH/PULL           1 to 10 lbs.       X   1 to 10 lbs.       X   11 to 20 lbs.       X   11 to 20 lbs.       X   21 to 50 lbs.     X     21 to 50 lbs.     X     51 to 75 lbs.   X       51 to 75 lbs.   X       76 to 100 lbs.   X       76 to 100 lbs.   X                                 MOVEMENT           ENDURANCE         Bend/Stoop/ Twist     X     Task # of Hours at One Time Total Hours in an 8-Hour Day   Crouch/Squat     X     Sit 1 2   Kneel/Crawl     X     Stand 2 4   Reach Above Shoulders       X   Walk 1 2   Reach Below Shoulders       X               Repetitive Arm Use       X   EQUIPMENT USE AND OPERATION     Repetitive Wrist Use       X   Motor Vehicle   X       Repetitive Hand Use       X   Operate Foot Pedals   X       Grasping       X               Squeezing     X     VISION REQUIREMENTS YES NO Climb Stairs/Ladder     X     Speaking to Accomplish Task X   Climb Trees   X       Depth Perception X   Uneven Walking Surface     X     Less than Twenty Inches X   Even Walking Surface     X     Color Vision   X             Peripheral Vision X                                             Never 0% Occas. 0-33% Freq. 45-66% Cont. 67-100%     Never 0% Occas. 0-33% Freq. 45-66% Cont. 67-100% COMMUNICATION         TRAVEL         Speaking in Near Range     X     Overnight   X     Speaking Over Device     X     Weekends   X     Hearing Spoken Word     X     By Motor Vehicle   X     Hearing w/ Background Noise     X     By Aircraft   X     Hearing Over Device     X                                     ENVIRONMENT         WORK WITH/NEAR       Indoors     X     Machinery     X   Outdoors     X     Electricity X       Extreme Heat   X       Chemicals X       Extreme Cold   X       Fumes X       Dusty   X       Heights   X     Excessive Noise   X       Power Tools   X     Other (Explain)           Impact Tools   X     Storm Response and Recovery – extreme weather conditions   Confined Spaces   X                   ADDITIONAL CONSIDERATIONS (Include clarifications of any requirements listed) Requires flexible working hours, including nights and weekends. Some overtime work such as early morning and late-night hours. Emergency response work may be necessary with extended out-of-town stays