Join us to shape the future of small business rewards cards. Make a direct impact on customer experience and business growth.

 

Job Summary:

As a Small Business Card Product Manager in the Chase Card Services Small Business Card team, you help drive the strategy and management of our rewards card portfolio. You work closely with partners across analytics, marketing, product, design, and finance to identify opportunities and deliver value to our customers. You analyze portfolio metrics, optimize product features, and influence decisions that enhance customer engagement and business performance. This role offers the chance to innovate, collaborate, and make a meaningful difference for small business owners.

Job Responsibilities:

Manage and optimize the product line for small business rewards cardsAnalyze portfolio metrics to identify growth opportunitiesCollaborate with cross-functional teams to deliver customer benefitsDevelop and prioritize strategic initiatives for market share growthEvaluate investments and articulate benefits to stakeholdersDefine and refine customer segmentation and product featuresOptimize rewards value while managing expensesMonitor competitive trends and translate insights into actionInfluence and build consensus across teamsPresent ideas to educate and persuade stakeholdersEnsure adherence to risk and control expectations

 

Required qualifications, capabilities, and skills:

10+ years in financial product management, with credit card experienceBachelor’s degree requiredProven experience managing product strategy and P&LStrong analytical and business acumenCustomer-focused mindset with a track record of improving experiencesAbility to collaborate and influence in a matrixed environmentExperience with data-driven portfolio analysisStrategic thinker with attention to detailStrong leadership and team-building skillsAbility to manage multiple priorities effectivelyCommitment to risk and control standards