$250,000 - $275,000 + Bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. We are seeking a Vice President of Site Reliability Engineering (SRE) to lead our global product reliability, observability, and release engineering functions. This executive will be accountable for ensuring the scalability, performance, availability, and resilience of our SaaS platform while advancing automation, operational maturity, and engineering excellence. The VP, SRE will set strategy, lead high‑performing teams, and drive a culture of reliability across the company. The VP will collaborate with VPs of Product Development, Cloud Operations, and Information Security to align on reliability goals and drive automation across the stack. Key Responsibilities Strategic Leadership Define and execute the company’s SRE strategy, ensuring the reliability, scalability, and performance of mission‑critical SaaS platforms. Establish standards for operational excellence and drive a culture of resilience and continuous improvement. Platform Reliability & Operations Establish and maintain SLIs, SLOs, SLAs, and error budgets, ensuring the right balance between innovation speed and operational stability. Ensure 24/7/365 coverage for critical systems through depth of expertise, succession planning, and robust on‑call processes. Oversee monitoring and observability strategy, tools, standards, and practices using KPIs and metrics to drive continuous improvement. Automation & Delivery Excellence Champion automation‑first practices across release pipelines, configuration management, infrastructure provisioning, and operational workflows. Partner with engineering, QA, infrastructure, security, product, and business stakeholders to develop joint system roadmaps that align reliability goals with product objectives. Drive operational efficiency and reduce toil through software engineering practices applied to operations. Incident Management & Risk Reduction Lead the 24x7 incident response program, ensuring rapid mitigation, strong cross-functional coordination, and continual improvements through blameless postmortems. Govern adherence to security, compliance, SLA commitments, and ITIL-aligned processes. Release Engineering & CI/CD Own CI/CD platforms and provisioning automation using tools like GitLab, Jenkins, Ansible, LaunchDarkly, Sonatype Nexus. Manage infrastructure-as-code for application tiers (Terraform, AWS CloudFormation/CDK). Oversee performance, load balancing (ALB, F5), OS patching, and code deployment processes for Vertafore SaaS applications. Drive automation to reduce operational toil and accelerate deployments. Collaboration Work with VPs of Product Development, Cloud Operations, and Information Security to ensure readiness for product releases and reliability targets. Partner with product engineering teams to embed reliability principles into design and development. Align observability and monitoring strategies across infrastructure and application layers. Team Leadership & Organizational Influence Build, scale, and mentor high‑performing SRE teams through coaching, career development, and strong leadership.   Communicate effectively with technical and executive leadership, influencing decisions and aligning stakeholders on reliability priorities. Foster a culture of transparency, independent decision‑making, and cross‑team collaboration.