Join JPMorganChase as a Fund Service Vice President and become a pivotal part of our dynamic team. This role offers a unique opportunity to leverage your expertise in fund servicing operations while driving impactful solutions and fostering career growth. As a leader in our organization, you'll be at the forefront of innovation, working in a collaborative environment that values your skills and contributions.

As a Fund Servicing Manager III within JPMorganChase, you will be a key player in fund servicing operations, leveraging your deep knowledge of fund accounting and administration to deliver exceptional service. You will manage a diverse team, interpret customer needs, and identify trends to generate innovative solutions, making impactful decisions on operations and financial management. Partnering with technology, operations, and product teams, you will oversee service delivery to clients, focusing on oversight, reporting, and issue resolution. You will communicate status updates and provide KPIs to senior management to ensure escalation and prioritization of client issues. Additionally, you will build and maintain a network of partners within the fund services organization to promote client focus and drive service quality, while engaging in strategic planning, stakeholder management, and conflict resolution.

Job responsibilitiesOversee the maintenance of accurate accounting and securities records for each fund administered, ensuring all controls are adhered to for each fund accounting process.Lead the resolution of complex issues where accounting or securities transactions breach the validation tolerances of our systems, leveraging your advanced knowledge in fund servicing.Drive continuous improvement initiatives to enhance the efficiency, scale, and resilience of our operating platform, applying your advanced proficiency in process automation.Establish and maintain productive relationships with stakeholders, cross-functional teams, and clients, using advanced emotional intelligence and proficient stakeholder management skills to drive mutually beneficial outcomes.Implement strategic plans and administer projects, programs, or systems to achieve short-to-midterm objectives, leveraging proficiency in process automation, continuous improvement techniques and participate in industry working groups and initiatives.Coach and mentor team members, fostering a culture of learning and growth, and leveraging your advanced listening and questioning skills to guide their professional development.Manage all client queries in relation to ETF Basket Valuations and ETF on-boardings and launches.Stay updated on developments in the broader ETF ecosystem.Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries.Participate in discussions with Fund Sponsors looking to launch new ETF products.Develop new ways to enhance our operating model and work directly with tech teams to implement risk reducing processes.Required qualifications, capabilities, and skillsDemonstrated expertise in fund accounting, administration and ETF, with at least 7 years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities.Proven ability to manage a diverse team, with a track record of fostering a positive work environment and driving team performance.Advanced proficiency in process automation, with a history of implementing automation initiatives to enhance operational efficiency.Strong experience in strategic planning and stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.Exceptional leadership and staff development skills with prior team management experience.Strong managerial skills.Strong analytical, prioritization, organizational, and time management skills.Ability to be effective in a global operating environment and a matrix management organization.Ability to build and maintain effective working relationships with clients and counterparties.Excellent customer service skills with attention to detail.Results orientated; ability to create and sustain a target guided environment.Preferred qualifications, capabilities, and skillsProficient in presentation skills to effectively communicate fund performance and insights to stakeholders.Capable of applying influence to drive strategic initiatives and foster collaboration across teams.Skilled in managing change initiatives to adapt to evolving market conditions and technological advancements.Competent in leveraging data and technology literacy to analyze fund data and implement technology-driven solutions with advanced excel skills, VBA, etc.Knowledgeable in market products to ensure fund services align with industry standards and client needs; as well as strong knowledge of complex corporate actions and dividend income.Experienced in overseeing project management activities to ensure timely and successful delivery of fund servicing projects.ETF cash component expertise.

 

Hours are from 12:30pm to 9pm.