You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality experiences that resonate with our customers.
As a Vice President in the Chase Digital Channels Strategy & Transformation team, you are an integral part of the team that innovates new experiences and shapes the big picture product vision. As a core leader, you are responsible for acting as the voice of the customer and developing scalable strategies that provide customer and business value. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality experiences that exceed customer expectations. Job responsibilitiesDevelops scalable experience strategies and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the overarching product strategyBuilds the framework and identifies how to track the product's key success metrics while measuring overall business opportunityCollaborates across design, analytics, technology, and other functions to provide recommendations and articulate benefitsLeads strategic initiatives to enhance and transform digital customer experiences, identifying new business opportunities and scalable solutionsMaintains a deep understanding of the competitive landscape and emerging trendsDelivers executive-level communications and presentationsInforms product roadmaps by partnering with product leaders to accelerate strategic plansDemonstrates strong entrepreneurial leadership, navigating a highly matrixed organization, building consensus, and influencing stakeholders to drive resultsRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product strategy, digital transformation, FinTech or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, and value managementStrong analytical, problem-solving, and planning skills; able to manage multiple initiatives and synthesize insights into actionable and scalable strategiesDeep understanding of customer experience design, digital platforms, and data-driven decision-makingExceptional communication, presentation, and influencing skills; adept at building relationships and driving results across all levels without direct control over resourcesHigh personal initiative, entrepreneurial mindset, and intellectual curiosityAdvanced Microsoft PowerPoint and Excel skillsCollaborative leader who always considers both the big picture and critical detailsPreferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organizationBackground in financial services or digital marketing agency