Vice President – Strategic Partnerships COE – Benefits Strategy
JP Morgan
The Strategic Partnerships Center of Excellence (COE) generates enterprise value through developing, driving innovation, and overseeing benefits for Chase customers from our strategic merchant partners. Working closely with teams across Consumer & Community Banking, the team owns a centralized pipeline of partner benefits to support both branded and co-branded credit cards. The partnerships deliver meaningful value and experiences to our customers, enrich the benefit to our merchant partners, and benefit Chase through scalable benefits delivered through our platform. In addition to driving innovation in the benefits space, the team is building a cohesive partner framework to grow and deepen our relationships with large scale commercial partners. This will help develop a concise roadmap of product capabilities for delivering merchant value, ensure a sound controls environment around our benefit delivery, and support the branded and co-branded card portfolios in developing their product offerings to consumers. As a Vice President in the Strategic Partnerships COE, you will champion the strategy and roadmap development for the team. This will involve deep partnership with the branded and co-branded card teams to understand the outlook of card portfolios and development of customer insights on benefits that will resonate with consumers and bolster our products. Additionally, you will require insight into industries and merchant partners to identify top prospect partnerships, and the strategy around benefits to unlock value for both companies. Job responsibilities:
Support the development of Chase Branded and Co-Branded Cards' multi-year Partnership Roadmap by conducting market research and developing business cases to evaluate opportunities that unlock value for customers
Translate customer insights into actionable recommendations to drive partnership growth and optimize financial outcomes
Establish standardized performance measurement frameworks and drive consistency in partner performance reporting, collaborating closely with Finance and Analytics teams
Craft clear and coherent narratives using data visualization and storytelling to enable opportunity prioritization, insight operationalization, and stakeholder buy-in
Build strong relationships across Chase Branded and Co-Branded Cards teams to support product refreshes, launches, and scalable partner solutions
Serve as a trusted advisor to leadership, influencing strategic agendas with objective, data-driven insights and guiding teams through complex problem-solving
Required qualifications, capabilities, and skills:
5-7 years of strategy and/ or commercial experience in credit cards, financial services, or similar industries
Proactive, flexible, and comfortable working in a fast-paced environment
Extremely collaborative and able to work across leadership levels, teams, and functions
Detail oriented and execution focused, with a proven ability to deliver results in a complex, highly matrixed environment without direct control of resources
Strategic: ability to see the big picture and understand how its moving pieces fit together
Financial: experience building financial models and presenting complex financial analyses
Analytical: can identify issues, structure the problem clearly, identify and get the data needed to make a decision, frame the decision, identify key stakeholders and develop buy-in, make recommendations, articulate trade-offs and drive to resolution
Leadership: growth mindset, collaborative, positively contributes to team culture
Preferred qualifications, capabilities, and skills:
Experience in finance, strategy consulting, corporate development or similar roles preferred
Experience in the credit card business and co-branded credit card deals
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