Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Risk Management, Commercial and New Payment Flows

Overview
The Commercial & New Payment Flows (CNPF) Risk Management team covers a group of businesses pursuing strategically significant target payment flows for Mastercard.

This role, in Mastercard’s 1st line of defense Risk function, oversees and enhances CNPF Risk. The VP, will lead the team on ongoing risk management, enhancing our capabilities, and driving strategic risk projects that support CNPF strategic priorities and growth. They will participate as a subject matter expert in ensuring compatibility and suitable priority of our efforts in managing risk and supporting the growth of CNPF. They will lead a dynamic and experienced team of risk managers to coordinate multiple MA/CNPF Risk projects and engage stakeholders on dependencies beyond Risk.

Role and key responsibilities:
•\tLead and build out a comprehensive CNPF Risk Management capability supporting Commercial, SME, and Transfer Solutions businesses and aligned to our growth strategy.
•\tDesign and implement end-to-end risk frameworks (e.g., Risk identification and remediation, Issue management, RCSA, operational process mapping, embed controls)
•\tPartner closely with Product, Engineering, and Functional Risk teams to embed and enhance risk management across the business and offerings and determine cross-cutting risk themes.
•\tEngage stakeholders across the 3LoD, teams and regions as appropriate, leveraging broader MA Risk and 3LoD leadership, and link to broader MA-wide pieces of work
•\tIdentify, assess, and mitigate key risk types across CNPF covering the full risk taxonomy (e.g., operational resiliency, credit/settlement, fraud, AML, sanctions, third-party). Oversee remediation plans, working in close partnership with risk owners to deliver tangible risk reduction, meet target exposure and Audit findings.
•\tEstablish scalable governance models, risk policies, and decision forums to support strategic priorities, product and geographic expansion.
•\tLeverage data, analytics, and automation to enhance risk detection, monitoring, and reporting across diverse payment flows and customer segments.
•\tProvide executive-level insights, risk assessments, and recommendations to senior leadership and risk committees.
•\tManage the first line risk forum and provide ongoing oversight of our risk heatmap
•\tSupport incident response and escalation for material risk events impacting CNPF.
•\tDevelop and lead a high-performing global risk organisation with deep domain expertise in CNPF flows.
•\tDrive thought leadership across CNPF Risk– opportunities to enhance and strengthen our capabilities, cross-cutting risk management themes.
•\tMaintain awareness of broader risk and risk related priorities across the organisation, balancing key priorities and seek to adapt where appropriate.

All About You
•\tExperience in risk transformation across various risk types, industries, organizations and/or geographies – both regulated and non-regulated.
•\tExperience and knowledge of financial and non-financial risk management methods and frameworks
•\tLearning and growth mindset to continually stay abreast of evolving risk management methods and frameworks
•\tExperience of project / program management of risk initiatives that cut across the 3 lines of defense, risk reporting and data analytics.
•\tDemonstrated ability to lead a multi-disciplinary and globally disperse / diverse team with strong interpersonal skills.
•\tOutstanding written and verbal English communication skills.
•\tPragmatic thinker who can distinguish timely, actionable, and effective actions and outcomes vs. complex/leading best practice.
•\tOutcome oriented, proactive and hands-on approach.
•\tRisk mindset – able to think outside the box and identify potential sources of risk, and their mitigation, and make decisions with available information.
•\tProblem solving – able to develop / partner to develop effective solutions to problems at hand.
•\tStrong negotiation and influencing skills, and proven ability to engage with executive management.
•\tKnowledge of payments, card scheme, settlement and related operational and technological setup / processes preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.