Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.

As a Vice President, Product Manager on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity  lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.

 

Job responsibilities

Drive the definition, delivery, and continuous improvement of identity products and features (e.g., identity lifecycle management, identity graph, consent management, digital identity solutions).Translate strategic vision into actionable product roadmaps, requirements, and user stories. Manage product backlogs and prioritize features based on business impact, customer needs, and technical feasibility.Partner with engineering, design, data, and business teams to deliver robust, scalable, and secure identity solutions. Support go-to-market and commercialization efforts for digital identity products.Communicate product plans, progress, and results to stakeholders. Gather feedback from internal and external partners to inform product decisions.Stay current on digital identity trends, standards, and regulatory requirements. Support efforts to align Chase’s identity products with industry best practices.Track and report on product KPIs (e.g., adoption, conversion, user experience, fraud rates). Use data to inform decisions and drive continuous improvement. 

Required qualifications, capabilities, and skills

5+ years of product management experience or equivalent in technologyDemonstrated success in launching and scaling technology products or features.Experience working in cross-functional teams and managing multiple stakeholders.Strong analytical, organizational, and problem-solving skills.Excellent written and verbal communication skills.Bachelor’s degree required.

Preferred qualifications, capabilities, and skills

Familiarity with identity lifecycle management, consent management, digital identity, or related technologies.Advanced degree or relevant certifications.