Connected Commerce is a new and innovative line of business, designed to expand Chase’s business ventures beyond core financial services. We are focused on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful — all in service of our core mission to help customers make the most of their money. As part of the Risk Management team, you are at the center of keeping our customers and these businesses strong and resilient. Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

 

As a Fraud Risk Technical Business Analyst in Connected Commerce, you will shape the technology solutions that drive strategic initiatives across the firm. You will support the Product Owner in developing and maintain a roadmap/pipeline.  Working at the intersection of business and technology, you will interact with colleagues in various lines of businesses to learn about challenges and opportunities. You get to translate these requirements into high-quality technical solutions.

In addition to working with the development team to create new solutions, you will help optimize existing technology and identify new capabilities. While your role requires deep technological skills – including expertise in everything from data management to functional design – it also hinges on teamwork and leadership. You will offer clear guidance and feedback to your Fraud Risk colleagues, while promoting the values, culture, and brand of JPMorganChase.

Job Responsibilities

Understand business needs, including how data is used and managedWork collaboratively in teams and develop meaningful relationships to achieve common goalsPrepare ‘as is’ and ‘to be’ workflows, identify high level gaps & differences and create technical storiesServe as the primary liaison between the Business, Architecture, Development and Testing teamsDefine/write API specifications with external/internal systems (Define Request/Response data structures Json, yml, Avro and xml)Create Technical Process Flows: Data Flow Diagrams, swim-lane diagrams and Sequence diagramsWork closely with the System User Acceptance Test team to ensure all identified scenarios are properly tested

Required qualifications, capabilities, and skills

BS/BA degree or equivalent experienceMinimum 8 + years of experienceUnderstanding of the web services and rest APIsExperience in Service Oriented Design and Technology (Rest APIs, Micro Services, Kafka, Webservices, MQ messaging)Must have excellent communication, interpersonal, and analytical skillsSound knowledge of tools like Confluence, JIRA, VisioAbility to liaison between lines of business and development teams, translating strategic goals into technology solutions, and vice versaExcellent organizational and time management skillsData querying and analysis skills using SQL

Preferred qualifications, capabilities and skills

Experience in project management, including scheduling, budgeting, and resource planningPrior experience in financial / banking institutions with fraud risk knowledge is a plus, especially with digital or payments-related products