Job Summary

Connected Commerce is a new and innovative line of business, designed to expand Chase’s business ventures beyond core financial services. We are focused on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful — all in service of our core mission to help customers make the most of their money. As part of the Risk Management team, you are at the center of keeping our customers and these businesses strong and resilient. Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.  As a Product Delivery Manager in Fraud Risk you will interact with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will coordinate large scale product initiatives working with area product leads from initiation through implementation, communicating and coordinating with stakeholders across the firm to work toward the best possible outcomes.  You are both customer and execution focused and equally passionate about solving business problems through innovation and modernization. If you possess strong project management and communication skills and enjoy managing a product roadmap with multiple stakeholders, you may want to keep reading.

Job Responsibilities

Partner with Fraud Risk product owners, data scientists, and fraud strategists on various cross product initiatives to facilitate and drive customer focused solutions across the organizationWork with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmapEstablish and maintain strong working relationships with project workstream leads, business stakeholders, Technology, Operations, peers, subject matter experts and others.Operate as the voice of the area product, producing or contributing to various reporting needs, and facilitating meetings at the business, operational and project levels; has the ability to frame messages for different audiences and "tell the story"Ensure project tracking and documentation is maintained; ensure Product adheres to CCB Agility control guidance.Drive project and process methodology, data governance and CCB agility control standards consistency and maturity across the teamInfluence a culture of community and inclusivity across the team and department  

Required qualifications, capabilities, and skills

Experience in project management in financial servicesWell versed in agile project management, including use of agile project management tools (i.e. Confluence, JIRA, Jira Align, etc.) Advanced/strong client experience skills across a large scale highly matrixed organization with ability to influence and drive product alignment using customer insightsUnderstanding of data-driven product developmentStrong, clear, and concise written and verbal communications with ability to edit and prepare executive level communications with fast moving pieces of information.   Self-motivated, tenacious with excellent time management/prioritization skills

Preferred qualifications, capabilities and skills 

Experience working with CCB Data Governance requirements Bachelor's degree preferred Preferred certifications Project Management or AgileAbility to develop and communicate product development business cases using financial modelsExperience working with globally distributed scrum teams a plus