Description

 

The opportunity

 

We are seeking a dynamic and results-driven Vice President to lead the progression of our consumer sales transformation and drive significant revenue growth for TELUS Consumer Solutions (TCS). This role requires a strong, results oriented sales leader with exceptional partner management skills and proven ability to scale revenue through partner programs and account expansion.

 

What you will do

 

Scope

 

Manage and grow relationships with consumer and small business independent dealers  Build and maintain strategic partnerships with existing major retail partners and distribution channels Support inbound and outbound telesales functions across domestic and international campuses

 

Sales Leadership & Strategy

 

Lead, mentor, and develop a high-performing consumer sales team to meet and exceed sales targets (volume and value) across multiple products and segments Institutionalize sales processes, methodologies, and best practices that drive consistent, repeatable results across partners Collaborate with product, marketing, and customer success teams to ensure aligned go-to-market strategies Develop and implement territory planning and account segmentation strategies Drive telesales performance by campaign and campus by delivering systematic improvements in each stage of the telesales value chain

 

Revenue Growth & Expansion

 

Establish and deliver clear account plans by partner which demonstrably increase TELUS share across all TELUS products and services and segments Implement upselling and cross-selling strategies to maximize total billable revenue customer lifetime value growth across each partner’s book of business Identify and execute new business opportunities within existing accounts through product expansion, service additions, and enhanced offerings Drive quality growth with an emphasis on sales order quality, customer experience and cost to serve

 

 

Qualifications

 

What you bring

 

Experience & Background

 

10+ years of progressive sales leadership experience, preferably in consumer-facing industries Proven track record managing large, complex accounts with multiple stakeholders Experience in partnership development and channel management with major retail or distribution partners Demonstrated experience in telesales Demonstrated success in driving significant revenue growth and account expansion

 

Skills & Competencies

 

Exceptional relationship-building and stakeholder management abilities Strong analytical skills with ability to identify growth opportunities and develop strategic account plans Experience navigating complex organizational structures and identifying key decision-makers Proven ability to manage diverse personalities and competing interests in partnership environments Strong negotiation skills and commercial acumen

 

Leadership Qualities

 

Track record of building and leading high-performing sales teams Ability to influence and drive results through others Strategic thinking with strong execution capabilities Outstanding communication and presentation skills

 

Success Metrics

 

Success in this role will be measured by:

 

Sales Volume and Revenue Growth: Meet and exceed monthly and quarterly sales objectives and deliver year-over-year growth in total customer value Account Expansion: Increase in average account size and product penetration within existing accounts Customer Retention: Maintenance of high customer satisfaction and retention rates across large accounts Sales order quality: Measured by early tenure churn, customer cost to serve and yield Team Performance: Development of sales team capabilities and achievement of individual and team targets