Veterinary Assistant (Administrative Technician) Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/5216589) Apply  Veterinary Assistant (Administrative Technician) Salary $45,444.51 - $52,261.07 Annually Location VA 23502, VA Job Type Permanent Full-time Job Number 13812 Department General Services Division Animal Care Center Opening Date 01/28/2026 Closing Date 2/8/2026 11:59 PM Eastern + Description + Benefits + Questions Description The City of Norfolk’s Department of General Services, Animal Care and Adoption Center is seeking a full-time Administrative Technician to serve as a point of contact for the animal shelter clinic. This position is responsible for taking animals vitals, collecting samples, assisting with recovering pets from anesthesia, updating patient records and working closely with the Animal Care Clinic Director and Licensed Veterinary Technicians. Performs a variety of administrative, human resources, financial, and budgetary duties. Assists with safety and emergency planning. Coordinates and promotes events and establishes details for set-up objectives. Ensures quality control for all data entered into a computerized work management system. Performs related duties as needed Essential Functions + Obtain medical histories and relay pertinent information to the Clinic Director/Licensed Veterinary Technician. + Answer phone, email, and in person inquires by shelter personnel, foster families and pet adopters regarding clinic services. + Schedule surgical services and illness/injury exams for shelter pets, including those in foster. + Safely and humanely restrain pets for exams, vaccinations, diagnostics, and surgical preparation. + Observe pets for gross abnormalities, take vitals and report concerns to Clinic Director/Licensed Veterinary Technician. + Collect samples and perform diagnostic services for the Clinic Director/Licensed Veterinary Technician to interpret, document results, and communicate to relevant parties. + Recover pets from anesthesia and involve Clinic Director or Licensed Veterinary Technician as needed. + Clean and sanitize facilities, veterinary equipment, surgical tools, animal enclosures, workspace, lobby, restroom and break areas. + Ensure adequate stocking and inform Clinic Director/Licensed Veterinary Technician of needed supplies. + Update patient records, enter medical notes, and fill prescriptions + Recommend preventative care products for pets based on species and age. + Discharge patients and provide after care instructions. + Reconcile funds received and file medical paperwork + Perform other duties as assigned + Ability to lift 30 pounds, sit, stand, bend, stoop and walk for an entire workday. + Ability to work around pet dander, dust and other allergens. + Must be comfortable handling dogs, cats, and other small animals of varying sizes and temperaments. + Ability to work independently and as part of a team. + Ability to deal with difficult and stressful situations involving animals and customers. + Ability to use computer systems and learn new software. Education/Experience Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Required: + Two years clerical experience. Preferred: + Experience with veterinary medicine. Additional Information & Requirements Preferred: + Certification in euthanasia by injection for the State of Virginia or willing/able to become certified during first year of employment. Work Schedule: + Hours are scheduled Monday through Friday, 40 hours per week. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 03 Please select the highest level of education you have completed. + Less than High School Diploma/GED + High School Diploma/GED + Some College (6 months or more) + Vocational/Technical Degree + Associate's Degree + Bachelor's Degree or higher 04 Please select how many years of administrative experience you possess. + No experience + Less than 2 years + 2-3 years + 4-5 years + 6 years or more 05 Please select how many years of veterinary clinic experience you possess. + No experience + Less than one year + 1-2 years + 2-3 years + More than 3 years 06 Please indicate how you work(ed) in your current and previous positions. + Interpreted the daily needs based on input from my supervisor + Interpreted the daily needs based on personal assessment and input from my supervisor 07 Please select the software programs with which you have experience. (Select all that apply.) + Animal Shelter Management software (Chameleon HLP, Shelter Buddy, etc) + Microsoft Office + Clinic HQ + Other Veterinary Clinic software + I do not have experience with any of these software programs. 08 This position is designated as ESSENTIAL and is required to report to work during City closures due to inclement weather and emergencies. Are you willing to meet this requirement? + Yes + No 09 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this? + Yes + No 10 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 11 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 12 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Employer City of Norfolk Apply Please verify your email address Verify Email