Vertical Account Manager - Hospitality, Spectrum Business
spectrum
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
SCM282 2026-68745 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $47,800.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $72,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. FCC Unit: 13556 Business Unit: Spectrum Business Zip Code: 13214
Seeking to build lasting partnerships while driving business growth? As a Vertical Account Manager, Hospitality at Spectrum Business, you will manage and nurture relationships with enterprise customers, safeguarding and expanding revenue streams. By serving as a trusted advisor, you will ensure customers receive the best possible service and support, directly impacting Spectrum’s continued success in the enterprise market.
How You Will Make an Impact
Proactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviews Meet or exceed assigned sales quotas and revenue goals by identifying and securing renewal and new sales opportunities Serve as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departments Collaborate with internal teams to resolve customer issues and maintain accurate records in internal databases Establish and monitor procedures to support accounts, including contract tracking and compliance with regulatory requirements Assist the Collections Department with account collections as needed Stay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing trainingWorking Conditions
Office environment 30% travel requiredWhat You Will Bring to Spectrum
Required Qualifications
Education
Experience
Previous experience with billing systems such as ICOMS or CSG Experience using SalesforceSkills
Read, write, speak and understand English Attendance at sales meetings and training sessions as required Ability to travel using a reliable personal vehicle, including in inclement weather Valid and active state driver’s license and safe driving recordPreferred Qualifications
Education
Bachelor’s degree in a business-related field or equivalent combination of education, training and experienceExperience
5+ years of strategic account sales or management experience 5+ years of experience with advanced voice and data networking, including PRI/SIP and LAN/WANSkills
Proven ability selling data, voice, cloud or video solutions and premise-based products Proficiency in Microsoft Word, Excel and PowerPointSCM282 2026-68745 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $47,800.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $72,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. FCC Unit: 13556 Business Unit: Spectrum Business Zip Code: 13214
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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