Job Title: Value Based Care/Quality Manager Department: Oswego Health Medical Practice

Reports to: Executive Director Revision Date: 1/8/2026

Status: Exempt

Job Summary:

The Value Based Care/Quality Manager will lead data analytics initiatives to enhance population health strategies, analyzing data to pinpoint areas for operational and clinical advancements. The primary focus will be identifying improvement opportunities, developing strategies to boost performance, and ensuring compliance with quality standards and regulatory requirements. This role is critical to help drive the transition to value-based care by improving the clinical and financial performance of the Oswego Health Medical Practices quality programs.

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Duties/Responsibilities:

Lead the development and implementation of workflows that align practice operations with value-based care objectives. Partner with operational and clinical leadership to achieve target performance results. Educate providers and staff on value-based care principles and quality standards. Monitor and analyze key performance indicators (KPIs) for value-based care programs, identifying trends and opportunities for improvement. Develop and execute a robust quality monitoring process to ensure compliance with value-based program requirements. Provide timely and constructive feedback to leadership, providers, and staff on quality and performance outcomes. Generate and present performance reports and audit findings to practices and drive improvements. Leverage data analytics to track and optimize performance across value-based initiatives. Design and maintain informative reports, dashboards, and performance metrics for effective monitoring. Analyze performance data to uncover trends, identify gaps, and recommend solutions. Define and recommend metrics and methodologies to support continuous improvement efforts. Collaborate cross-functionally with clinical, financial, and IT teams to ensure program alignment and success. Communicate effectively with stakeholders at all levels of the organization, fostering engagement and understanding. Facilitate meetings with internal and external teams to drive collaboration and project progress. Undertake additional duties to support value-based care and RCM goals as assigned. Performs other duties as assigned.

Required Skills/Abilities (Unit Specific):

Strong analytical and problem-solving skills. Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills. Knowledge of healthcare regulations, coding, and billing practices. Familiarity with electronic health records (EHR) systems (e.g., Epic, Cerner). Experience with quality assurance and performance improvement methodologies.

Education and Experience:

Bachelor's degree in a related field (e.g., healthcare, finance, or business). 3 – 5 years of experience in healthcare, healthcare revenue cycle management, value-based care, or a related field

Working Conditions:

Ability to stand for extended periods of time, ability to lift twenty (20) pounds, fine motor skills, visual acuity.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 20 pounds and occasionally lift or move 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The overall physical demand rating for a job of the RN falls within the Medium classification (exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work) according to the Dictionary of Occupational Titles.

Pay Range: $75,000-$85,000/annual

Employee salary is based on commensurate experience and other qualifications.

About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County’s largest private employer. More than 1,300 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County, as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians and advanced practice providers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, and bariatrics.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.