Job Title:

UX Designer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: UX Designer

Location: Omaha (NE) (DAY 1 ONSITE POSITION)

Job Summary

Concentrix is looking for an experienced UX Designer to lead user-centered design for complex enterprise applications. You’ll conduct user research, translate insights into intuitive designs, and collaborate with cross-functional teams. Strong communication, design system knowledge, and the ability to understand complex workflows are essential. This role requires a mix of strategy, hands-on design, and domain adaptability in fast-paced environments.

Responsibilities:

Lead and plan user research initiatives using both generative and evaluative methods to inform product strategy and design.Translate research findings and data insights into actionable design decisions that improve usability and product outcomes.Design intuitive, responsive web and mobile applications tailored to different employee roles and business needs, while adhering to established design system standards.Quickly develop a deep understanding of complex domains such as business operations and logistics, including workflows that span multiple departments and user groups—especially in operational environments like railroads.Communicate design rationales effectively to stakeholders, influencing decisions and aligning on user-focused solutions.

Required Skills:

Proven ability to plan, conduct, and synthesize user research, skilled in usability testing, user interviews, contextual inquiry, and surveys.Demonstrated experience working in collaborative product environments, helping teams apply insights to drive user-focused design.Strong proficiency in producing a variety of UX and research deliverables, including but not limited to:Wireframes and prototypes (low to high fidelity)User flows, journey maps, and personasVisual design comps and sketchesUsability test plans and reportsResearch scripts and presentationsComfortable navigating complex enterprise environments and designing for specialized user roles.Excellent communication and storytelling skills to present ideas clearly and persuasively.Experience working in a matrixed UX team, participating in design critiques and providing constructive feedback and mentorship.

The deadline to apply for this position is 07/30/2025.

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The base salary range for this position is $ 92,250 - $144,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Location:

USA Omaha 222 South 15th Street, Suite 402S

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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