Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.
We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.
Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.
At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
Job Skills / RequirementsHIRING IMMEDIATELY
Sunstates Security is currently hiring Utility Security Officers in the Charlotte, NC area. The Utility / Event Officer is an on-call officer position that covers posts as needed that are open due to call offs, staff shortages or client requested extra coverage.
(Must have open Availability)
Key Responsibilities:
Ø In addition to the requirements of regular security officers, the UTILITY/ EVENT is expected to maintain detailed notes on all sites that they train at to provide seamless service to the clients when they must cover that post.
Ø Must be able to work independently with minimal supervision.
Ø Must be able to keep track of time for post worked and submit to Operations manager no later than 10am on Friday.
Quality Standards:
Ø Comes to work whether called in or scheduled in advance; is on time and completes shift assignments (including overtime, if assigned). Refusal to accept assignments may result in:
o Failure to receive sufficient hours per week.
o Removal from the UTILITY/ EVENT program.
Ø Has a neat, professional appearance and comes to work in complete and clean assigned uniform.
Ø Must not smoke on any assigned post
Ø Has a friendly and professional demeanor and provides quality customer service.
Ø Is a good communicator (both verbal and written) and is capable of handling typical and crisis situations both efficiently and effectively.
Ø Understands and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations.
Ø Must report all concerns to management noted on sites assigned.
Qualifications:
Ø Must have a clean driving record if assigned to a driving post.
Ø Generally: 1 year or more of security experience. (Manager Discretion)
Ø Basic computer skills and cell phone literacy
Ø Good to excellent verbal and written skills
Ø Able to provide and deliver quality customer service
Ø Ability to make good decisions (judgement and common sense)
Ø Financial / mathematical aptitude
Ø Ability to work a Flexible schedule and to work evenings, nights, weekends, and holidays as requested (Open availability is a must!!)
Ø Reliable transportation to get to work site.
Ø Well-motivated, able to work well both independently and as part of a team.
Ø Must maintain reliable means of communication to be contacted by management.
A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.
Education Requirements (All) High School diploma or equivalent
The Sunstates customizable benefits package includes the following minimum components:
Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K programOnly candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance
This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, FLEX.
Travel is not required
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