Hendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Hendrick Automotive Group is searching for an experienced Used Car Technician to join our **AWARD-WINNING MOPAR DEALERSHIP** team in Concord, NC! Grow your career with one of the largest, most successful privately held companies in the U.S., voted #1 in Automotive for Online Reputation and ranked among "Best Dealerships to Work For." Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. Pay Range: Up to $24.00 per hour (based on experience and performance). Benefits: + NO COST Employer Healthcare & Prescription Coverage + Paid Company and Manufacturer Training + Rewarding Performance Based Pay Plans and Bonuses + 401(k) Retirement Plan with Company Match + Dental, Vision, Life Insurance + Education Tuition Reimbursements + 50/50 Uniforms + 100% Paid ASE Certifications + Internal Career Advancement Opportunities + Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance) + Paid Time-Off up to 4-weeks Vacation + Holiday and Sick Pay + NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well being) + Employee Discounts + College Scholarship Program + Clean State of the art facilities + Top Notch Climate Controlled Shops & Equipment Responsibilities: + Inspect used cars for mechanical problems and make necessary repairs or refer to specialist. + Diagnose and repair basic automotive systems including brakes, electrical systems, fuel systems, transmissions, and engines. + Perform routine maintenance such as oil changes, tire rotations, wheel alignments, brake inspections, and tune-ups. + Diagnose and repair mechanical and electrical issues in a variety of used/pre-owned vehicles. + Conduct vehicle inspections and test drives to verify that repairs are complete and diagnostic tests are accurate. + Check and adjust fluid levels, such as oil, coolant, and brake fluid. + Inspect and replace lighting, hoses, belts, windshield wipers, and spark plugs. + Replace or repair worn parts such as gaskets, belts, and filters. + Provide estimates for additional automotive repairs. + Maintain accurate records and document all work performed on vehicles. + Keep up-to-date with the latest automotive technology and repair techniques. + Maintains CSI at or above Company standards. + Maintains an organized, clean and safe work area. + Participates in required training. + Records all hours worked accurately in company timekeeping system. + Follows Safeguards rules and regulations. + Demonstrates the Company’s Core Values. + Complies with Company policies and procedures. + Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. + Other duties as assigned. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Qualifications: Valid Driver's License. Vocational/Trade Certificate, High School Diploma or equivalent. Desired Work Experience: 5 years. Computer Skills: Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Environment Demands: Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals. Hendrick Automotive Group's Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf.