US-Field Technical Spt Rep II Tier 3 -Pay Rate
ManpowerGroup
Our Fortune 500 client in Milwaukee WI is looking for hardworking, motivated talent to join their innovative team. Are you an Field Technical Spt Rep with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
Position Title: Field Technical Spt Rep
Location: ONSITE from Milwaukee WI 53205
Duration: 12+ months with high possibilities of extension
PAY RANGE: $21-23/hr on W2
Description:
Responsible for resolving HPE hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of HPE customers data centers.
Must have your own transportation, insurance and valid drivers license.
Must be willing to travel from customer to customer when necessary.
Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s). This does not cover any parking tickets, or any other violations that may be incurred.
Must be able to work overtime if you are in an installation or rack/stack event.
Must be able to work weekends with advanced notice due to a customer installation schedule.
Tasks include, but are not limited to:
• Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.
• Able to proficiently perform data center support tasks with little guidance.
• Demonstrate hands-on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
Requirements:
• Must have a basic understanding of Storage theory, Server layout and Network concepts.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
• Must possess professional written and verbal communication skills
• Must be organized and able to document daily activities
• Must maintain successful communication and working relationship with management & peers of all levels.
• Teamwork and interpersonal skills
• Must be willing to work outside of standard business hours and weekends.
• Must be willing to travel for out of state projects.
Education and other requirements:
• Experience with pallet jack and data center server lifting tools is a plus. Must be able to
lift to 40 lbs.
• Ability to operate manual and power hand tools
• 3 - 5 years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
• Linux, Virtualization and Windows Server experience a plus
HPE RESERVES THE RIGHT TO HIRE CANDIDATE AFTER 90 DAYS
Are you interested ? Please click apply button!
If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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