Our client, a leading organization in the printing and technology industry, is seeking a US - Field Technical Spt Cons III - UST to join their team. As a US - Field Technical Spt Cons III - UST, you will be part of the Service Support Department supporting customer success and technical excellence. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to customer service, which will align successfully in the organization. **Job Title:** US - Field Technical Spt Cons III - UST **Location:** Must be located in or around the Houston, TX **Pay Range:** $27/hr **What's the Job?** + Provide onsite technical support for HP printing press systems, ensuring optimal performance and customer satisfaction. + Assist with installation, configuration, and troubleshooting of mechanical and electrical components in customer environments. + Deliver proactive and reactive maintenance services aligned with Service Level Agreements to enhance customer loyalty. + Coordinate with various departments to ensure smooth service delivery and foster positive customer relationships. + Utilize monitoring tools to identify opportunities for preventative maintenance and continuous improvement. **What's Needed?** + Minimum Vocational/Diploma/Associate Degree in a technical field or relevant work experience. + 2-4 years of experience in technical support, field service management, or related roles. + Strong knowledge of customer relationship management and technical services. + Ability to work independently with limited supervision and travel up to 50% for customer support and training. + Excellent communication skills and a proactive attitude towards problem-solving and customer engagement. **What's in it for me?** + Opportunity to work with innovative printing technology and expand your technical expertise. + Engage in meaningful work that directly impacts customer satisfaction and loyalty. + Develop your career in a supportive and dynamic environment. + Gain valuable experience in a global organization committed to diversity and inclusion. + Competitive pay rate with potential for growth and professional development. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.