Urban Outfitters is looking for a creative, enthusiastic, and dedicated Associate, eCommerce & Web Production to play a key role in the product catalog management and visual merchandising for UrbanOutfitters.com. The Associate will be responsible for a variety of e-commerce operational tasks and duties, including site catalog management, new product activation, quality assurance, product attribution for search and navigation, website shop-ability and creation of brand appropriate web categories based on selling and merchandising strategies.
The ideal candidate is dynamic, flexible, and driven, thriving under pressure and tight deadlines. This role involves managing various tasks related to web management, web merchandising, and product publishing. Success in this position requires exceptional organizational, communication, and prioritization skills, along with keen attention to detail. The ability to strategically filter and prioritize feedback and requests is essential.
Role Responsibilities Responsible for the daily activation and maintenance of the product catalog and content on US and Canadian websites. This includes conducting regular audits and managing the entire lifecycle of the assigned catalog areaEnsure an accurate and clear digital customer experience by managing PDP (Product Detail Page) information, cross-selling strategies, browse categories, and search functionalities on both the website and appResponsible for operational best practices that ensure optimal product findability via browse and on-site search as well as search engine optimization (SEO)Utilize multiple web applications such as a catalog management system, content management system, merchandising and on-site search tool, and inventory and tracking systemsWork closely with cross functional teams to research, resolve and QA all aspects of site and app functionality including products, categories, filtering, navigation and searchIdentify tactics to ensure and improve conversion based on investments, product attribution, merchandising direction, current trends and analysis of product and category report metricsWork collaboratively with Buying, Operations, Photo Studio/Styling, Copy, DC/Call Center, Planning, and Merchandising teams to ensure delivery of accurate and optimized products, web categories and merchandisingExecute weekly markdowns and category promotionsIdentify and resolve technical issues; follow-through until resolution is vitalOngoing QA and monitoring of website content, promotions and overall functionalityManage web-related projects that support functionality and marketingRole Qualifications Bachelor’s degree or higherExperience working in a collaborative or professional environmentExcellent verbal and written communication skills that can be applied inter/intra departmentally to obtain critical information from other teams or individualsStrong capacity for multi-tasking, organization, working independently and time managementCandidates should be able to prioritize and maintain a high level of accuracy doing multiple tasks in a fast paced, dynamic environmentProactive personalityAn appreciation for and understanding of the Urban Outfitters customer and aestheticA passion for retail and specifically ecommerce in today’s marketplaceIn-depth computer literacy and internet proficiencyMust be comfortable working with technical systems and troubleshooting web issuesAn impeccable eye for detail and strong quality assurance skills
Preferred Skills
Competency with web-based products, content, or catalog management applicationsUnderstanding of global e-commerce website experiences and international fashion marketsTechnical expertise in web managementExperience basic reporting and data analysis using tools like Tableau
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The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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