Job ID 31306 **Unified Communications - Solution Architect** Regular Pune, India (https://www.google.com/maps/place/Pune,India) Apply to this job My candidate profile (https://career55.sapsf.eu/careers?company=syensqo&site=&loginFlowRequired=true) Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. **Job Overview and Responsibilities:** As a Unified Communications (UC) Solution Architect, you will play a crucial role in ensuring the harmonisation of all solutions within the UC and Digital Technology (DT) portfolio. Working closely with the service owners and business functions, you will contribute to the user satisfaction and synergies of DT solutions in SYENSQO. You will be mainly responsible for integration activities, development of solution use cases and architectural design. The major services in your scope will be SaaS communication tools. (Collaboration & Messaging, Productivity & Project management, Video conferencing & Broadcasting solutions - _eg, Google Workspace, M365, Monday.com, Jira, Confluence, MS Teams, Zoom, Digital Signage, Adobe ect_ .) + Services Rationalisation and Harmonisation: + Analyze existing UC portfolio solutions, processes and systems to identify areas where harmonization is needed. + Support creation of strategies and roadmaps for rationalisation and harmonisation including but not limited to solution use cases and best practices + Work with IT teams and stakeholders to implement standardized processes, technologies, and procedures + Design and implement dashboards and reports to monitor service delivery metrics and/or project tasks and activities + Facilitate the transition to new systems and processes, addressing potential challenges and ensuring a smooth rollout + Architectural and Technical Design: + Working with stakeholders to understand business needs and translate them into technical specifications. + Designing comprehensive technical solutions, including software architecture, infrastructure, data management, security, and integration strategies. + Overseeing the implementation of solutions, ensuring alignment with the design and business requirements. + Support in deployment projects or integration requests that have dependencies on UC solutions + Creating and maintaining comprehensive technical documentation, including diagrams, specifications, and test plans. + Work closely with Syensqo security team to perform necessary risk assessments and to ensure security compliance for UC solutions + Identifying and resolving technical issues that arise during the development and implementation of solutions. + Continuous Improvement and Transformation: + Analyzing the performance of solutions and identifying areas for improvement. + Contribute to transformation projects by bringing your knowledge and technical expertise of these services. + Staying up-to-date with the latest technologies and evaluating their suitability for specific business needs. **Education and Experience** + Bachelor’s degree in Information Technology, Computer Science, or a related field. + Proven experience in supporting the administration and transformation of Digital Workplace services at enterprise level. + Strong understanding of such tools and technologies, and knowledge of their ecosystem. + Relevant certifications (e.g., Solution architect Cloud / Google / Azure / AWS, ITIL, PMP) are a plus. **Skills and Behavioral Competencies** + Experience in Messaging administration or deployment support. (Good knowledge on Messaging protocols and mail security. Eg, SMTP relay, SPF, DKIM, DMARC, MX and TXT records) + Basic to intermediate DNS skills + Knowledge on authentication solutions (Eg. Single Sign On or Multi factor authentication) + Experience in managing or delivering SaaS solutions, familiarity with Application Programming Interfaces (API) and its integration capabilities + Experience in constructing high and low level architectural drawings + Proven ability to create reports and dashboards using Visualisation tools + Knowledge of basic IT security compliance framework (Eg. SOC2, GDPR, ISO 27001, Email RFCS) + Mastery of ITIL v4 framework and principles + Strong analytical and problem-solving skills + Ability to prioritize tasks and manage time effectively + Customer-centric approach + Passion for technology and a desire to learn new skills **Language Skills** English **What’s In It For The Candidate** + Be part of and contribute to a once-in-a-lifetime change journey + Join a dynamic team that is going to tackle big bets + Have fun and work at a high pace + Have a high level of autonomy About us + Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. + At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.