Job Posting Description **_Manulife_** is a leading Canadian Insurance provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. The Underwriting team is expanding! We are looking for a high-energy, passionate, customer obsessed and creative individual to join our leadership team to help manage day-to-day operations and drive performance through transformation. The Underwriting team is 120 strong, consisting of Individual, Affinity, and Group Insurance which supports multiple distribution channels including advisors sold and direct to client markets. We have a diverse product shelf that is supporting in the underwriting department such as Life, Critical Illness, Disability, Mortgage Creditor, and Health and Dental. The team is also diverse in people and location. To succeed in this role, you need to thrive in a fast-paced and dynamic environment and commit to service excellence through building effective relationships across the organization as well as our external partners. As a representative of Manulife’s brand, you will be expected to model our values and understand our business strategy and mission. This is a Hybrid opportunity where you will come into the office Tuesday, Wednesday, Thursday and can work from home on Monday and Friday. **_As an Underwriting Manager you will:_** + Lead, mentor and develop a team of underwriters to ensure high performance and professional growth, and the creation of a positive and productive work environment + Manage daily operations of the Underwriting area ensuring efficient workflow and processing of policies. + Ensure underwriting decisions are consistent with our risk management guidelines and compliance regulations. + Work closely with our internal partners such as Sales, Operations and Product to ensure alignment to our business objectives. + Serve as a point of contact for escalations and provide expert guidance in complex underwriting issues + Build and maintain strong external working relationships with our advisors and distributors including presentations to advisors and distribution or office visits when needed. + Innovative and always looking for opportunities to continually improve our business and serve our customers. **Preferred Qualifications:** + **Leadership:** Ability to lead, mentor and motivate a team to achieve high performance + **Decision making skills:** Handle complex underwriting issues and provide direction + **Analytical Skills:** Proficiency in assessing risk and making data-driven decisions + **Communication Skills:** Written and Verbal communication for interacting with internal and external partners + **Technical** Underwriting and Insurance knowledge is an asset + **Problem Solving Skills:** Strong problem-solving skills to address underwriting challenges and customer issues, with creative solutions that balance risk and reward + **Interpersonal Skills:** Ability to build strong relationships with internal and external partners, including negotiation, influencing and conflict resolutions to manage escalations + **Resilient and adaptable** working under business pressures and sales deadlines + **Life-long learner** with a dedication to learning and professional development + Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Giới thiệu về Manulife và John Hancock** Tập đoàn Manulife Financial là nhà cung cấp dịch vụ tài chính quốc tế hàng đầu giúp mọi người quyết định dễ dàng hơn và có cuộc sống vẹn toàn hơn. Để tìm hiểu thêm về chúng tôi, hãy truy cập https://www.manulife.com.vn/ . **Manulife là Nhà sử dụng lao động không phân biệt đối xử** Tại Manulife/John Hancock, chúng tôi luôn đón nhận sự đa dạng. Chúng ta cố gắng thu hút, phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân. Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời, chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ. Ưu tiên của chúng ta là loại bỏ các rào cản để đem lại cơ hội tiếp cận việc làm bình đẳng. Đại diện Bộ phận Nhân sự sẽ làm việc với những ứng viên có yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển. Tất cả thông tin được chia sẻ trong quá trình yêu cầu điều chỉnh sẽ được lưu trữ và sử dụng tuân theo pháp luật hiện hành và chính sách của Manulife/John Hancock. Để yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển, hãy liên hệ với recruitment@manulife.com . **Referenced Salary Location** CAN, Nova Scotia, Halifax, 2737 Joseph Howe Drive **Working Arrangement** Kết hợp **Salary range is expected to be between** $79,700.00 CAD - $129,700.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.