Underwriting Associate, Malvern PA 

KEY OBJECTIVES

This position serves as an integral member of the Operations team by supporting our Underwriting team with basic underwriting responsibilities and operational tasks. This individual will be responsible for providing day to day service performing tasks including, but not limited to:

Policy maintenance and servicing of accounts

Resolve basic underwriting issues by executing workflow procedures to ensure that brokers have a superior service experience

Provide quality service in accordance with published business unit service level agreements

Collaborate with both internal and external customers

Utilize Excel to capture and organize data and reporting

Document workflow procedures and processes

MAJOR DUTIES & RESPONSIBILITIES

Handle Policy Issuance and Change Requests. 

Provide support to underwriting by performing a variety of data collection, file preparation and documentation storage related tasks

Provide support for automation initiatives

Perform other essential duties and special projects as assigned including but not limited to System Testing, Data Entry, etc.

EXPERIENCE & EDUCATION 

Minimum 1-year experience in a related position

Exhibit excellent oral and written communication skills

Possess strong team orientation 

Ability to work in a fast-paced environment, independently with moderate guidance and supervision

Established proficiency in the Microsoft office suite including Outlook, Excel and Word 

Ability to use other business-related software, systems, and automated tools      

Proven results oriented and driven.