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UK Engineering Lead
What this job involves:
JLL is seeking a dynamic London Metro & UK Engineering Lead to oversee engineering operations across our critical building portfolio throughout London and the wider UK region. This leadership role requires a strategic thinker who can drive operational excellence while fostering a workplace experience-led culture that puts our clients at the center of everything we do. The successful candidate will leverage cutting-edge technology and digital solutions to optimise building performance and enhance occupant experiences, with particular focus on delivering exceptional service across three flagship London properties
What your day will look like:
Team Leadership & Management
Lead and develop a diverse team of engineers, technicians, and coordinate with external vendors to deliver exceptional service across the UK portfolioFoster a collaborative, high-performance culture focused on continuous improvement and professional developmentImplement strategic workforce planning to ensure optimal resource allocation across multiple sites and client requirementsLondon-Centric Strategic Operations
Develop and execute comprehensive engineering strategies for three key flagship buildings in Central London, each requiring specialized approaches:Premium Grade A Office Tower (City of London): Lead implementation of advanced smart building technologies including AI-driven HVAC optimization, predictive maintenance systems, and integrated workplace experience platforms to support high-density financial services tenantsMixed-Use Commercial Complex (Canary Wharf): Oversee complex multi-system integration across retail, office, and hospitality spaces, focusing on energy efficiency optimization, coordinated security systems, and seamless tenant experience technologiesHistoric Refurbished Corporate Headquarters (West End): Balance heritage preservation requirements with modern engineering standards, implementing discrete technology solutions while maintaining architectural integrity and delivering contemporary workplace amenitiesEngineering Operations Excellence
Oversee the efficient performance, maintenance, and operations of all engineering systems within client-owned propertiesProvide engineer support across Europe when required to ensure asset and building operationEnsure compliance with health and safety regulations, building codes, and industry standards across all managed facilitiesDrive preventive maintenance programs and implement best practices to maximize system reliability and minimize downtimeMonitor key performance indicators and implement corrective actions to meet or exceed service level agreementsCoordinate with London-specific regulatory bodies including City of London Corporation, local borough councils, and Historic England where applicableTechnology Integration & Digital Innovation
Champion the implementation of smart building technologies, IoT sensors, and advanced building management systems to optimize performanceLead digital transformation initiatives including predictive maintenance programs, automated monitoring systems, and data analytics platformsOversee integration of mobile technologies, cloud-based solutions, and digital work order management systemsDrive adoption of emerging technologies such as AI-powered building optimization, virtual reality for training, and augmented reality for maintenance proceduresCollaborate with IT teams to ensure cybersecurity protocols are maintained across all connected building systemsClient Relationship Management
Maintain strong relationships with key stakeholders and client representatives across the three flagship London properties, serving as the primary engineering contact for strategic accountsDevelop and implement customer-centric service delivery strategies that enhance the overall workplace experience through technology-enabled solutionsLead regular client meetings, present operational performance reports, and provide technical expertise to support business development initiativesDemonstrate value through technology-driven insights, real-time performance dashboards, and data-driven recommendations tailored to each building's unique requirementsStrategic Planning & Innovation
Develop and execute engineering strategies that align with JLL's broader business objectives and client needs, with emphasis on digital transformationCreate London market-specific approaches that address unique challenges including air quality management, urban heat island effects, and high-density occupancy requirementsIdentify opportunities for operational efficiency improvements, cost savings, and technology integration across the flagship portfolioStay current with PropTech trends, emerging technologies, and sustainability initiatives relevant to premium London commercial propertiesLead evaluation and implementation of new technologies including energy management systems, occupancy sensors, and automated fault detectionRequired Qualifications
Education & Experience
Bachelor's degree in Engineering (Mechanical, Electrical, Building Services, or related field) or equivalent technical qualificationMinimum 7-10 years of progressive experience in building engineering operations with at least 3-5 years in management rolesProven track record of managing complex, multi-site engineering operations preferably within London commercial real estate marketDemonstrated experience implementing technology solutions in premium building operations environmentsSpecific experience with Grade A office buildings and mixed-use developments in major metropolitan areasTechnical Expertise
Comprehensive knowledge of building systems including HVAC, electrical, plumbing, fire safety, security, and building automation systemsStrong understanding of smart building technologies, IoT platforms, and integrated building management systemsExperience with cloud-based maintenance management systems (CMMS), mobile applications, and digital work order platformsKnowledge of data analytics, performance monitoring software, and energy management technologiesFamiliarity with cybersecurity principles as applied to building systems and connected devicesUnderstanding of London-specific building regulations, planning constraints, and heritage considerationsStrong understanding of energy management principles and sustainability technologiesLeadership & Communication Skills
Exceptional leadership abilities with experience managing diverse, geographically dispersed teams in technology-enabled environmentsOutstanding verbal and written communication skills with ability to present technical and technology concepts to non-technical stakeholdersProven customer service orientation with experience managing high-profile client relationships in premium commercial propertiesExperience working with demanding corporate clients and ability to maintain service excellence under pressurePreferred Qualifications
Professional engineering certification or chartered status (CEng, IEng)Experience with advanced building technologies such as AI/ML applications, digital twins, or predictive analytics platformsProject management certification (PMP, PRINCE2) or equivalent experienceKnowledge of BREEAM, LEED, NABERS, or other sustainability certification programsFamiliarity with PropTech solutions and emerging real estate technologiesExperience with enterprise software integration and API managementUnderstanding of 5G, edge computing, or other emerging connectivity technologiesPrevious experience managing flagship properties or portfolio anchor buildingsTechnology Skills
Proficiency with building management systems (BMS) and supervisory control and data acquisition (SCADA) systemsExperience with mobile workforce management applications and cloud-based platformsKnowledge of data visualization tools and business intelligence softwareUnderstanding of network infrastructure, wireless technologies, and system integration protocolsFamiliarity with virtual and augmented reality applications in facilities managementWhat We Offer
Professional development opportunities and support for continuing education including technology trainingAccess to cutting-edge PropTech solutions and innovation labsLeadership responsibility for three prestigious London flagship properties with high-profile client portfoliosExposure to diverse, premium commercial properties across London and the UK#LI-JA1
Location:
On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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