Job Description

Responsible for preparing/reviewing Fund Administration related tasks (Treasury Services) - Expense Administration involving Budgets and Invoice preparation, Expense Analysis, New Fund/Client Onboarding, Distributions, Performance and Regulatory/Board Reporting.

  

What you will be responsible for:

As an AVP you will:

Plan and manage day-to-day deliverables and ensure completion as per agreed KPI/KRA.Manage operational issues and client escalations, ensure Teams are providing timely responses to inquiries as stated in the Service Level Agreement.Have executive presence by managing with influence and effective communication across stakeholder groups both regionally and globally.Understand risk at the operational level and comply with the risk escalation chain including timely notification of issues. Escalate issues and Client escalations/feedback timely to VP.Embed risk excellence culture across the teams.Exposure to latest technologies in industry and drive automations.Dual Role – SME and Team Management. Manage large team and multiple clients.Ensure effective use of automation by fully utilizing internal Applications, and standard macros; make recommendations for technology and process improvements.Encourage and drive a culture of change and ideation.Commercial acumen - Understanding of cost/budgets. Lead/drive the same.Client facing role. To be face of the client with an executive presence and lead Client Due-Diligence meetings.Ensures all controls/checklists and procedures are adhered to as well as makes recommendations for improvement.Implement all standard practices, processes, tools, and technology enhancements.Comply with internal, client specific and Standard Operating Procedures.Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations.Ability to initiate, effectively manage and improve relationships, both within the company and with peers in the industry and current/prospective clients.To become an essential partner with our clients – trusted, strategic and proactive. Lead client meetings and discussions as needed.Ability to lead a large team, identify & develop talent.Lead by example and hold team accountable to culture traits.Provide feedback on decisions to hire, discipline, determine promotions, and terminate employment.Drive pay for performance and culture of performance differentiation.Perform other duties as required by VP or Unit Head.

Metrics:

Achieve productivity targets. Reduce loss associated with operational errorTimeliness and accuracy of all assigned deliverables as per agreed Service Agreement.Adherence to best practices, SOPs, client specific procedures, and SLAs.Lead process improvement efforts.Comply with State Street risk program and timely completion of related training for self and teamAdhere to State Street policies, guidelines and relevant laws and regulatory requirements.Client satisfaction and service delivery.

What we value:

These skills will help you succeed in this role:

Competencies:

Client focus: – Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.

Leadership Focus – Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement.

Operational Efficiency Focus:  Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.

Performance Focus: Provide excellent service to clients through a results-oriented mindset

Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk

Mandatory Skill Sets:

8+ Years of experience in Fund Accounting Domain.Excellent understanding of financial services and investment productsExcellent Communication and Interpersonal Skills.Detail-oriented, owner’s mindset, logical thinking.Problem Solving & Analytical Skills.Strong personnel management skills and prior experience in a supervisory capacity with responsibility for coaching and development of direct reports.Ability to work on MS Office (Excel, Word and PPT)

Additional Skill Sets:

Good understanding of financial services and investment products.Minimum of 5 years of management experience, preferably with fund accounting, audit firm or a financial services organization.Ability to prioritize multiple responsibilities to meet internal and industry deadlines.Ability to perform under pressure.Committed to learn technical aspects of each deliverable.Ability to communicate with various internal teams to resolve queries and escalate accordingly.Strong communication, interpersonal, organizational, and negotiation skills.Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers.

Education & Preferred Qualifications:

MBA or graduate degree preferred, bachelor’s degree in commerce / economics with a specialization in Business, Accounting, Finance or another Financial-related program.10+ years of experience in related accounting or finance field preferred

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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