**職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。** Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。 **職務内容:** **Transport Team Leader** will oversee the transport and dispatch functions, focusing on employee development, fleet management, and third-party logistics (3PL) providers. This role emphasises driving cost efficiencies while maintaining a strong customer-centric approach. **Key Responsibilities:** + Identify risks and opportunities, and implement innovative solutions to enhance logistics delivery + Source external freight carriers that meet safety, quality, environmental, and regulatory standards to fulfill customer objectives. + Implement processes and controls for Allocators, Drivers, and Dispatch Staff to manage customer service and communication effectively. + Lead the transport and dispatch team in line with business goals, overseeing the organisation and prioritisation of daily workload and staffing needs to meet production goals for the transport division. + Provide strong leadership to develop team members and leverage operating systems and communication tools. + Analyze service issues and implement changes to enhance service quality. + Organize and prioritize daily work orders and staffing needs to meet production targets. + Ensure compliance with health and safety, environmental, vehicle and license requirements. + Manage third-party logistics (3PL) providers such as Qantas, Air-Road, Star Track, and Border Express to ensure cost-effectiveness, budget control, service excellence, and the smooth management of purchase orders. + Focus on controlling costs and improving KPIs to enhance efficiency, lower operating costs, and increase profit margins while meeting budget expectations. + Champion a ‘customer first’ approach, ensuring best-in-class customer service is delivered. + Strategically plan driver resources and manage administrative processes. + Ensure fleet operations comply with legislative requirements. + Maintain close interaction with the customer service department to ensure service delivery standards are always met. + Collaborate with key stakeholders to integrate and optimise logistics solutions. + Analyse service failures and improve processes to enhance service quality **Skills and Experience:** + Team Leader and logistic experience + Knowledge of supply chain management + High level of computer literacy + Experienced in utilising industry-focused track and trace software/system package + High level of attention to detail + Ability to work calmly and efficiently in a very high-pressure environment This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position that are needed for recruitment, placement, orientation, training, competency and performance management, classification, compensation determination and other Human Resource actions. **社員タイプ:** 常勤 UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。