Job Title: Transportation Operations Administrator Job Description Join a dynamic team as a Logistics Specialist within the Transportation Operations team, where you will play a pivotal role in managing daily freight movements in and out of North American fulfillment centers. This is a prime opportunity to be part of a burgeoning team in a rapidly growing sector, ideal for those with a transportation background and a penchant for excellent customer service. Responsibilities + Coordinate daily freight movements to ensure high levels of customer service. + Engage in continual tactical communication and account management with external customers, including carriers and vendors. + Extract data from multiple databases using tools such as Excel, Access, and SQL for ad hoc reporting and analysis. + Review appointment and arrival data, making business decisions and process improvements based on findings. + Create narratives outlining weekly findings and variances to goals, and present these in review forums. + Work within time constraints to meet critical business needs and measure performed activities. + Lead initiatives to re-engineer business processes, identifying and eliminating root causes of defects to drive efficiency. + Systematically escalate problems or data variances to relevant owners and follow through on resolutions. + Develop performance metrics to assist in driving business results. + Collaborate with tech teams to scope business and functional requirements for software systems and tools. + Quickly understand business impacts of trends and make data-driven decisions. Essential Skills + Customer service with a focus on operations. + Proficient in Excel and MS Office Suite. + Strong computer and technical skills. + Problem-solving abilities in logistics and transportation. Additional Skills & Qualifications + Experience in transportation and logistics is a plus but not required. + Customer service experience, particularly in de-escalating and problem-solving. + Analytical experience is beneficial. + Ability to manage customer accounts, resolve conflicts, and handle escalation calls. Work Environment The position requires working 100% in-office with hours from Monday to Friday between 8 am to 4:30 pm. Job Type & Location This is a Contract to Hire position based out of Nashville, Tennessee. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville,TN. Application Deadline This position is anticipated to close on Sep 1, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.