Job Title: Transport Admin Clerk 

Location: Hemel Hempstead 

Shift Pattern: Rotation  

Salary: £33,953.34 - £42,441.67 

Are you organised and detail-oriented? Do you have a passion for logistics and transportation? If so, we want you to join our team as a Transport Admin Clerk! 

About Us: Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald’s and Papa John’s. 

Position Summary:  Provide administrative support to the Transport team whilst ensuring the consistent and effective application of procedures and practices under the guidance of the Transport Operations Manager 

De-Brief Drivers 

Check paperwork from drivers is completed correctly and ensure errors are corrected 

Confirm that deliveries made on time and within the planned hours / kilometres 

Confirm with the drivers that there are no issues concerning the journey and the delivery to store. 

Ensure the Transport Shift Manager is made aware of any issues or excess hours / kilometres 

Ensure that any goods collected or returned from stores are correctly marked, and also that the collection of goods from suppliers is correct                       

Data Entry into PDA Back of House 

Data entry including mileage, fuel consumption and delivery times in line with Martin Brower processes 

Liaison with Customer’s Store Employees 

Deal with any store queries regarding their deliveries, ensuring the query or issue is dealt with promptly and communicated clearly to Customer Service Team                                                                                                                         

Load Plans 

Run off load plans for Warehouse                                                                                                                               

Telephone Enquiry’s 

Provide assistance with answering and dealing with incoming calls, pass messages on to other members in the team promptly 

Internal Issues / Queries 

Liaise with other departments within the business to co-ordinate an effective logistics process, ensuring the highest standard of service to our Customer 

Reports 

Run Journey Analysis report, check and adjust any keying errors, and Driver Performance report daily 

KPI’s 

Update KPI spreadsheets 

Agency Labour 

Collate all agency hours, provide spreadsheet to the Transport Shift Managers or Assistant Operations Manager (Transport) to be matched to invoices 

Required Skills and Experience:   

Strong written and verbal English skills 

Intermediate level in Microsoft packages – Word, Outlook, Power Point & Excel 

Demonstrable communication skills

Preferred Skills and Experience:   

Experience of time and attendance systems 

Previous experience in a similar role 

We are dedicated to delivering exceptional service and innovative solutions.   

We lead with a people first culture and are fiercely committed to creating the world’s best work environment. We know that when we invest in our team members, our clients and communities benefit. It is why we are committed to providing industry-leading benefits that empower team members to be their best selves, in and outside work, and creating meaningful personal and professional growth opportunities for all. 

In return Martin Brower offers career growth opportunities, through training, mentoring and gaining diverse experiences within the business. Diversity and inclusion initiatives, performance bonus and many other incentives.  

If this sounds like you, we would love to hear from you today and to join our team of innovators!