“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. + 19,000 trained professionals + 300+ locations worldwide + Fortune 500 + Globally unified systems Scope of Position:  Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department. Major Duties and Responsibilities:  + Ensure smooth and timely freight process flow + Ensure accurate and timely data entry into our operational system + Track and Trace TRANSCON Files and reporting + Use export TRANSCON Workflow on daily basis + Ensure accurate and timely client and vendors billing. + Ensure delivery of freight and timely clearance when applicable + Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards. + Contribute to maintain good relationships with suppliers + Meet compliance at all times to regulations internal and external in accordance with government regulations. + Understand department process flow, and looking for best practices to improve operational efficiency and productivity + Ensure all customers standard operating procedures in place and updated in the DLSOPs + Meet KPI standards in accordance with the Company’s procedures           + Network communications, timely responses to emails and requests (internal and external) + Escalation of problems to Management when necessary Personal Development: + Meets company standards of 52 hours training per year per employee. + Attend training classes when required. + Complete mandatory training when required. Culture: + Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Reporting Structure + TRANSCON Lead Agent, Supervisor and Manager   + 6 months to 1 year related experience and/or training; or equivalent combination of education and experience. + Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. + Pro-active, strong organizational skills. + Good computer skills (Excel, Word). + Hazardous materials certification (preferred). + Fluent in English. Expeditors offers excellent benefits: + Paid Vacation, Holiday, Sick Time + Health Plan: Medical + Life Insurance + Employee Stock Purchase Plan + Training and Personnel Development Program + Growth opportunities within the company